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December 2023 by Peggy Anderson
Great stay! Peter in the restaurants is the best server we have properly ever had. He was on top of everything and so friendly. Hudson, the front office manager is also fantastic and so friendly. I would give them both a 10 out of 5 if I could . Well done guys!!!
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December 2023 by Jill Olds
The room was clean, and the staff was helpful. The only issue we had was the man who went out the door to the stairway to smoke. My husband said something to him about this, and his reply was. "I always smoke out here." The only signage on the door is a huge no smoking sticker. There was a shuttle to the airport at 4 AM, although the hotel states the airport shuttle starts running at 7 AM. We would not have rented a car had we known the shuttle service was available at that time. We did inform the front desk of the individual smoking in the stairwell.
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November 2023 by Ck Ck (Love and light !)
We had the misfortune of booking this shabby hotel.Arrived early didn't mind waiting for the room . We waited around the Pool area we should have known with state of the pool waterfall broke, litter scattered around nothing a good clean wouldn’t sort out . The hotel is run in to the ground.Any way 3 hrs later check in get to the room a strong smell very very small for a junior suite. Went down to speak to reception spoke to the reception lady .Passed on to the manager .Arrogant rude zero customer service no other options made available to help us apart from I can cancel it for you. if you have got this far reading this and the other reviews there a true account of this property .Do yourself a favour look elsewhere if you want customer service and clean room .
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November 2023 by Ashley Toyebo Bourdon
Some friends and I met up at this location, however, I arrived hours before my friends were set to arrive. The staff was very friendly Sabrina was a lifesaver. She was able to get me all squared away, and I didn't have to wait until the rest of the crew arrived. We had a blast.
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September 2023 by Mike Yadon
It was a very great experience for me and my family!! We hosted my Dad's celebration of life Party in their banquet room. The sales manager Ross went over and beyond to make sure that we had a great time!! They even gave us discounts on the rooms for the people that came from out of town. I would highly recommend this hotel to anyone who is interested in staying in South Florida. Very clean and professional services. They truly offer a very nice experience for anyone who is looking to get away? Or to host a large group? It was amazing!!
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July 2023 by Brian
Overall a a great hotel. The rooms are spacious and clean. The lobby and elevator however smell of weed and have that “cheap” hotel smell. I suggest the use of spa-like aromas/essential oils to counter this. The non smoking floors and room however seem to sterilized with no smell at all, once you get to you floor the experience is great ( I was in the 4th floor). Also it close to the airport which is great.
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July 2023 by C Ab
Good place, good location, but by now breakfast should be set up for self service. Common you are really moving slow for no reason. You have the staff to cover it. You actually only need one person to file up and clean around the food bar.
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May 2023 by Adati Tarfa
Shout out to Fitz who was very friend and helpful with the shuttle, such an amazing person!The hotel was good but aging, could use some maintenance. Some of the outlets in the room were not working.But for the price and location it is very liveable.The shuttles run every hour and are not call-for-service like most hotel shuttles.The rooms could use an upgrade however if you only need a few night’s rest will totally recommend.
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May 2023 by Melissa T
Hotel shuttle picked us up at the airport. Room was nice, outdoor patio, restaurant & bar, pool & atmosphere all made for a very relaxing vacation. Definitely keeping up to Holiday Inn standards & expectation. Within walking distance of one of the top rated farmers market in the country and a nice park. Left ride to the beach was a reasonable price so good accessibility to everything you want to see while in Fort Lauderdale & Hollywood Florida.
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May 2023 by Joshua Underwood
I came here for work and the pool and hot tub were perfect for relaxing after a long day. The staff has kept my room fresh every day and the bar service was fantastic. When i come back ill be staying here again!! I highly recommend trying this hotel out. It was not even crowded.Rooms: My bed was a king with a desk and flat screen tv. Walk in shower and mini fridge and mini coffee maker.Food & drinks: Hotel has a breakfast and dinner restaurant on one side and a bar on the other. Both are very well stocked and staffed.
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May 2023 by Troy Montgomery
This hotel is amazing! The soap smelled amazing, the pool is beautiful, and the service is A1! You’ll really get a bang for your buck!
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April 2023 by Alex Bello
I didn't get to book. I called to set up a Direct Bill account for the company I work for and the person who works at the front desk morning of 4-13-23 was horrible. I was trying to tell I need to set up some type of direct bill account to have multiple people stay at their hotel. Multiple rooms, multiple days in multiple occasions throughout this year... THEY LOST LOTS OF MONEY!!! This front desk guy that answer the phone told me as I'm explaining what I want to do... Interrupts and says "stop wasting my time and to tell me what you need it." I told him "no need to be rude!" He responded by saying "I have full lobby of people and you are not getting to the point of your call!"THAT'S NOT CUSTOMER SERVICE AND YOU DONT TREAT PEOPLE LIKE THAT WANT TO SPEND MONEY IN YOUR HOTEL!!!Holiday Inn. I don't know how this person even works with the public... monitor your front desk staff better and apply some serious coaching. You lost at least 70 Nights this year of at least 1 room being booked... Hampton now has our business!
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March 2023 by Yamil Nieves
I was visiting a customer in this area and this place was almost next door to the office. I want to like it because of the location but I can't . The place is old and the rooms showed it. The lobby area is not that bad but that's it. The room was too small for a king size bed. You need to squeeze between the wall and the bed to get to the bathroom. The kitchenette is small but enough for a solo trip. The ac was loud enough to cover the other rooms conversations. Breakfast was good but not included with all reservations. At dinner time, they took 1 hour and 45 minutes for a grilled chicken Caesar salad. The next day I ordered Doordash from Outback and it was delivered in 45 minutes with food for 2 days. For a business trip this place didn't work for me. It may work for another kind of trip.Rooms: Old, dated and crowdedSafety: Too many people roaming around at night. Even employees smoking in their car with friends.Food & drinks: Breakfast is ok but not included with all reservations. Dinner, not included either and takes too long.
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March 2023 by Russell Bloom
I chose this hotel because it is close to where I had business at, but the best part was the excellent friendly service. The gentleman working the front desk when I arrived, Khalil, was friendly, efficient and professional. This is exactly the person one wants dealing with guests and representing the hotel. Room was clean and comfortable. The bed and especially the pillows...perfect. Thanks again to Khalil for making sure that my stay was comfortable!Oh yeah, the view is awesome too! Pleasant surprise.
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March 2023 by Kristen Gordon
This is old and dirty. My bed was lumpy and the sheets were scratchy. The pool is pretty but a full service bar over served many patrons, It was noisy and there was a lot of profanity. We ate dinner and breakfast and the food was bad at both offerings. Waitress in morning was rude.
