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August 2024 by Yvel S
Been to nicer ymcas
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August 2024 by Lucile Bonal
This place could be great if only it was well run. They just brought on brand new machines in the gym, but the East yoga studio has been sitting unkept and without improvements for many many years ... leaky roof, broken AC, dirty AC vents (look like they were never cleaned). Sound system has been out for many years. The windows are so paper thin that you hear every noise outside including he pool pump which is right there, so if you are unlucky enough for pool maintenance to take place during the final relaxation of your yoga class ...well then, too bad. Group classes could be decent but used to last 1 hour until they were reduced to 45 minutes which really is too short for even getting into the class. Cherry on the cake this morning, the next group class, led by the biggest elderly bully I have met, barged into our room 3 minutes before our class was to end, (they had been barking right outside the door like wild geese before that, occasionally peaking). There is a 15 minute buffer between classes to allow for people to transition, but this ONE ENTITLED BULLY in particular decided to interrupt the relaxation and open the door 5 minutes prior to the class ending time. When a couple of us told her the class was not over, she gave us a couple of minutes then opened the door again and showed the time on her phone saying it was 9:45 am and our class was over. Their class did not start until 10:00. Apparently this has been going on for years and while aware, management is not doing anything about it. Unbelievable. RUDE SELFISH INCONSIDERATE retired woman, who rush in the room to be sure she has the first chair right in front of the mirror and the teacher for the 10:00 am Mat Pilates class.
So sad and appalling. This should be a nice community gym where respect and tolerance should be implemented.
I will be cancelling my membership soon, I do not want to, because it's so conveniently located, I do not find any pleasure in going there anymore, worse, it's becoming stressful. Corporate and local management should look into the low enrollment and react! Be on the ground and monitor uncivil behaviors. So sad to see this place so ran down and mismanaged.
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August 2024 by Nagela Desruisseaux Pierre
I have been a member in this place for years now, & the only reason is because it’s in my community & it’s convenient for my kids. 1) I stop attending the gym myself because the white Karen lady manager profiled me countless times. Every-time I walk in, she’d send someone to reprimand me for something or she’d do it herself. If not me on the phone, it’s my shoes etc... When I call her out, she start acting like she is reprimanding everyone else. for their shoes too? & yes I did report her to higher ups. They never do anything . 2) the majority of the front office staff not only do not listen, they do not follow up either. My kids attend sports there they charge me over service I cancelled, & no one seems to care to follow up. They refer you to this and that, who is never available. I’ll research & the moment I find a better establishment, I won’t be part of this. I pay for swimming, Basket, voley, camp sometimes but they don’t show appreciation or respect. They don’t even seem to want to help. Also front desk never have answer for simple things like dates, time. This supposed to be your job. How do 5-6 staff member stand there and act like they have no clue? That’s weird. Do better
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August 2024 by Sonic & Denzel Blue
It’s my 2nd day, I’m paying almost $100 per month, and wasn’t allowed to use a pen to keep track of my workout. He told me I could only use it at the front desk.
A little petty for such a big company that brings in a decent amount of annual revenue. They can afford to lend a pen.
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July 2024 by Heidi Zárate
swimming lessons , They don't have a teaching method, if you don't want to waste time and money, don't come here.
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July 2024 by Jiji
I think they need to provide better training for the swimming lessons. I feel like I go to have a swimming time with my daughter rather then swimming lessons. I do not recommend ?
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July 2024 by Jake Moore
I am writing to express my concern regarding the YMCA's policy on swim lessons during inclement weather. Recently, I was informed that my 1-year-old was still expected to attend swim lessons despite it raining. This is particularly worrying given that the pool is neither indoor nor covered.
How do you expect this to go? Subjecting young children to cold, rainy conditions seems unsafe and could easily lead to them getting sick or even hurt. If my child were to get sick or injured due to these conditions, I wonder if the YMCA would take responsibility and cover the costs of medical care.
Safety should always be the top priority, especially for our youngest members. I urge the YMCA to reconsider this policy and prioritize the health and well-being of the children in their programs.
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June 2024 by Daniela Perez
Nice place to exercise. The only thing that I don’t like is that you can’t walk in to the gym classes. Need to reserve. And they’re canceled very often ??
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June 2024 by kathy pierre
Worst place ever wish I could give a zero.I sign up my son for a swimming class it was terrible my son was sick . They knew my son was sick and saw that he was coughing. They cancel his class and said come next Saturday to make up the class.Finally I show up they said no lesson today make up was yesterday Friday. Nobody called me to tell me anything. Lack of communication. that black girl who is the swimming lead or supervisor whatever she is told me to come on Saturday. When I get there they said no lesson today. They take your money and refused to help you. Google in your community to find swimming classes for kids. I found one $50for six lesson.I will never go back to them.
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June 2024 by Now Famous
Yesterday evening I had a horrific interaction with someone named Karla Creque that evidently was there from Corporate. She decided that she was going to escort my sons to the front desk and do God knows what without asking him his name, age or to bring her to his parent. My sons are 11 and they were independently going to the bathroom (being that for me they are old enough to do so on their own. I am not bringing 11 year old boys inside of the females family locker room)and then come right back to the basketball court which is where I the parent was at while they went. Well, she decided to stop them and told them to come with her and luckily I happened to see them getting escorted like little Jail inmates. I immediately went over and asked what was going on. She did not introduce herself she did not shake my hand. She lied and said my sons were out at the pool deck so I stopped her to confront my son about it in front of her and she wanted to keep talking over me and my sons and get argumentative. I asked my sons why they were over there when they had no business being there. My sons both became so nervous and scared and said “no mom, we were just going to the bathroom and she told us we needed to go with her”. I turned to Karla and said they were trying to use the bathroom what’s the problem with that? She then stated that children under the age of 12 must be with a parent at all times while inside of the YMCA. I asked her if that was in writing and she rudely replied that I should’ve received all of the rules and regulations when I signed up for my membership, I told her I didn’t and I always allow my sons to be on the basketball court, track or go to the restroom quickly while I monitor them from a little distance just like every other parent in there does. She wanted to keep arguing. I told her I hope you will go around to every single kid that you see without a parent standing right behind them and find out where their parent is and inform them of the rules as well because there’s no way just me alone was getting singled out on that whole issue. Of course she went about her business after that. This location is a dump! Majority of the staff (not all) behave in the same manner she does. They do not treat the youth there with a family friendly approach at all. I’ve seen it with my own eyes and had a chance to experience it first hand. Your child will be yelled at for trying to hang up their backpacks on the backpack hook, they will be yelled at for holding their basketball in their hands if carrying it with them in the halls and will be yelled at and provoked by blocking them from practicing by Coach Paula upstairs at the indoor track if your child’s Coach downstairs tells them to go up to the track and work on ball handling. The staff treats the youth like this is juvenile detention center, much worse if the parent is not right there by the child’s side to defend them at all times. All of the kids in my sons classroom all are terrified by how mean Coach Paula is to all of the kids … that is crazy. My honest feedback is save your money and piece of mind by not wasting your time at this facility. I immediately canceled my membership and refuse to ever support the YMCA again.
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June 2024 by Katherine Brown
Great place for kids and adults
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June 2024 by Charmaine Heroux
Fantastic. Excellent classes and everyone could not be nicer.
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June 2024 by regla sela
Very good pleasant good parking good very spacious and good service
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May 2024 by World Traveler /Reviewer
Nice staff.
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May 2024 by Daria K
Always good ! Equipment, staff, pool.
