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February 2024 by Sandra Powell
I waited all day for my edibles and never received it ? No one would respond to my phone calls. They put me on hold four times minimum of fifteen minutes each timeNow it's 4pm and time for me to go home.Good customer service means that you never take on more than you can handle when it can compromise the quality of your service. Good luck.
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December 2023 by Eagle1 Media
Quick service, very professional, and answers all your needs. Great assortments of arrangements
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December 2023 by Carlos Arias
Let me tell you that the customer service here was A1A . I appreciate every effort that was made to make a beautiful moment happen .I highly recommend this facility. Once again you choose them it’s a blessing indeed .
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October 2023 by Marissa Teng
They are very nice and helpful. I was able to get my order on time. ❤️
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October 2023 by Zya. Naie
Brandi was amazing. Took care of me super quick and was funny! Definitely coming back !
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July 2023 by Meghan Filacanevo
After a snafu with delivery at a large hotel, the manager of the store called and offered a new arrangement or a refund. I was very appreciative of this and sent a new arrangement. The manager had the new arrangement sent right away. The recipient said it was beautiful and they really enjoyed it.Thank you to Brandy!
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March 2023 by Melissa Stratford
Amazing Customer Service! I made an order for my Mom & Dad for their anniversary and they went above and beyond. I believe the lady’s name was Linda. She was so lovely & courteous and made sure my last minute order got there. She really helped me make Mom & Dad’s day special! And they said the arrangement was delicious & the “cheesecakes too”!??You rock Linda!❤️Thank you so much & will definitely do business in the future:)?
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March 2023 by alicia avriett
Placed an order on February 8th for February 14th via curbside. When I arrive they stated that they don't do curbside. On the website it states curbside and allows you to choose it. This location needs to update their info. Still had to wait in such a long line. Order was not ready when I arrive either. Very disappointing. I should have read the reviews for this location. Will not be returning again.
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December 2022 by Janet Morales
It was a gift sent for my mom that was getting better from being ill and she loved it, it was cute and the fruits were fresh and delicious!
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September 2022 by D L.
My sister ordered an arrangement on 9/8 for my birthday on 9/10, She knew my daughter planned a dinner party for me at a restaurant and requested delivery between 3-5pm. After 5:30 she (trying to surprise me) asked my daughter if she can postpone my dinner for later, my daughter changed it to 8pm. Well at 7pm they finally deliver the fruits which were the nastiest looking bunch ever, We called and they offered excuses but never offered to send a new order of fresh fruits, The next day, we called again and they offered no help. No refund to my sister and no new fruits despite the basket looking a mess, nasty and inedible. I told my sister never again, for the cost of the fruit and the condition and time it took to deliver the basket. Had the order arrived within the time my sister ordered and asked for the delivery I'm sure it would have been better but it was a horrible mess.
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August 2022 by Anita Morejon
My daughter send me an arrangement for my bday and I had planned something for that day. My husband went to the store pospone the delivery but… they try to deliver anyways. Next day I got the the undelivered note and called. Customer service assured that the order will be ready by the next day after noon. Today when we picked the order. The fruits were in perfect condition ( same fruits from 3 days before) and the flowers where dead. It seems like they never put them in water. Bc they were dry( see pictures) very disappointed. Thos is the second time I have issues … after this, good bye Edible Arrangements!
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August 2022 by Norma Miller
No stars! This is by far one of the worst customer service companies I've ever encountered. I will not use them again and urge others to turn away. The cookie platter ordered was nothing more than Publix Italian cookies! Shame on them Soooo disappointing.
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June 2022 by LivingDeadGirl Graves
I placed an order more than a week in advance for my sister for Mother’s Day knowing I would be out of town for the holiday. I had it delivered on Friday when I knew she would be home. When it arrived she called me to thank me for the sweet thought. She said nothing more. I let it go until Sunday, Mother’s Day figuring she had not tried it yet. When Mother’s Day came around and I still heard nothing I called her and asked about it. She was very hesitant. She didn’t want to complain to me since I spent my money on it and really wanted to do something nice for her for the holiday. I insisted though. She then told me that it came in a cheap, very thin plastic container. It looked like it was a last minute throw together … no presentation to it at all. It consisted of mini cheesecakes, cookies and chocolate covered strawberries. She said the cheese cakes were so stuck to the container that the bottom half came off when trying to get them out. The strawberries had an odd taste to them and the cookies taste like something you’d get at the grocery store. I was so embarrassed that this is the gift that arrived for her. I could have put something nicer together by myself and just shipped it to her. She apologized that she just couldn’t bring herself to eat it and disposed of it. I don’t blame her! I’m shocked that they display these items beautifully in their site and for the price you expect top quality product with a nice presentation. I am so very disappointed. I’ll be making it up to my sister when I return home. If I ever purchase from this company again, rest assured it won’t be from this location!
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May 2022 by Gabriela Adarve
I was overseas this Mother's Day and the team at this store went above and beyond to create abeautiful platter of chocolate coveredstrawberries that made her day. 10/10 wouldrecommend!
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May 2022 by Silvia Torres
The Mother’s Day platter was a success, thank you so much. Order curbside for my sister to pick up (recipient of the gift) but she wasn’t able to find parking for curbside. Went inside to pick up, took about 15 mins, the workers were busy. They did forget the card. Overall, will order from here for any future gifts.y niece and nephew loved the arrangements. Thanks for the fresh fruit
