Crown Wine & Spirits provides a sophisticated retail shopping experience with an upscale selection and a relaxed, gourmet atmosphere. It offers top-rated fine wines and spirits, craft beers, ales and lagers, mixers, elegant gift baskets, and artisan snacks and chocolates. The staff is frequently described as great, awesome, helpful, and fantastic. Reviews note a pretty wide selection and reasonable prices, though some find prices higher than other stores. The business is committed to providing the best merchandise. There have been some reported customer service issues with communication, but orders are fulfilled as requested. It is a valued neighborhood store for fine dining needs, especially for cheese.