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December 2023 by Juan Carlos M.
Not able to provide customer service at a store manager management level is pathetic and embarrassing.
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November 2023 by Satya G.
This review is for the optometrist Dept which is independent hence giving Costco a bad name. While setting up appointment we were told the co-pay is $10. When we queried the $100 bill we were told "imaging" is not included. Wouldn't it be nice to ask before providing a service. I am so sorry but I find our medical industry is very dishonest and always looking to nickel and dime customers for every last penny. They are eroding the trust we have built with Costco over 25years.Imagine supermarkets charging for using shopping cart, public toilet, air condition as "not included in your shopping" experience, that too after the fact.Shameful.
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November 2023 by Naomi Garcia
I called to quote Michelin Primacy in my size- I gave the size- and the representative asked me what kind of car I had. I’m not sure how that’s relevant. Nevertheless, the fact that each tire is $20 more expensive than the dealership is a huge turnoff. Hard pass!
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November 2023 by Justin Hamill
I love coming here out of the other two locations in the area Davie location and sample road and powerline location. It is less hectic here in Coral springs the people are fantastic and super helpful.
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October 2023 by maikel proenza
It’s frustrating that even for an immediate emergency like a flat tire, I need to make an appointment despite having a Costco membership that offers tire services. However, there’s nothing to do except check for available appointments over the next 3-4 days.
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October 2023 by Shelly T.
We have been members of Costco for many years, as well as BJ'S. We tend to go to BJ'S more often. Mostly because BJ's has more to offer and is priced a bit better. They also have a deli, which is very important to us. Today I went and I wanted to put my groceries on my MasterCard, then come to find out at the register that you don't accept anything except Visa branded cards! What??? That is such a bad business practice! I also noticed that you hardly have any coupons, people go to these kinds of places to save money. I'm very disappointed..
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September 2023 by Nope Nope
They are really rude! I called to get tires and the lady was mean and put me on hold in the middle of me telling her the size. I definitely dont recommend this place at all.
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September 2023 by James B.
The Food Court does not answer the phoneThey just sit there and listen to it ring intentionally so they don't have to answer
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August 2023 by Marie M.
I've had memberships to other wholesale clubs in years past, but now that my large family is grown and my children have families of their own, I didn't feel the need to be a member of a club. Needing tires and shopping them around, I decided to join Costco and buy their tires with a 5-year road hazard warranty. As it turns out, they don't carry my tires and said they can't be ordered, so I had to go elsewhere to get my tire plugged. I was extremely disappointed and immediately considered canceling, but when I walked around the store, I found really great deals and some food items that I now love such as chicken tamales, birria & cheese pupusas, almond flour wraps/tortillas, mini-sized Naked smoothies, and a couple more. With that, I also found that the service by Alex up front, as well as from others on the floor and at checkout was great; so I'm keeping my membership.
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May 2023 by Scot T.
3 close by to Hollywood/Miramar. Members only get Executive.plan for cash back. Best warehouse reviews.
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April 2023 by Linda De La Alegria
We had a flat tire. I'd give them 1.5 stars in total if I could, but I can't, so it's rounded up to 2.1 star for a good price0.5 star for a semi nice costumer service(I'd take .5 star off for waiting a long time for the front desk to finish speaking on the phone without even acknowledging us).-1 star for waiting 3 hours, instead of 2 like they said initially.-2.5 stars for not putting the spare tire back in a secure manner in the inner part of the trunk!!! All the equipment (the jack and the ratchet) were scattered loose in the trunk and not in their designated place.This could have been hazardous in case of an accident. How irresponsible!
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March 2023 by Erwin M.
Besides the giant ketchup bottles and mayonnaise jars the great value is always welcomed. I always start with a quick chicken bake so I won't be hungry shopping.
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March 2023 by Elio Safdie
Do not buy tires here! Terrible customer service, if you call chances are that they will put you on hold and ignore you.
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February 2023 by Siddiqua A.
Love shopping at my Costco in West Pembroke Pines, for all my essentials. Water, Soda, Veggies,Snacks and so much more.They pretty much, stock all my faves.But I absolutely love, when there sneakers go on sale. I get very happy about that and usually get myself atleast 3 pairs.
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January 2023 by Luis Santiago
My senior citizen mother in law had a flat tire in the Costco parking lot but she felt relieved knowing that there is a tire center in this Costco location. Little did she know that these feelings of relief were seriously misplaced. The front desk rep told her that "we can't assist you changing a tire in the parking lot. You will have to drive the car on the rim over to our side". At this point my mother in law responds with "won't driving on the rim damage it?" The front desk rep responds says yea probably but we can't help you with changing your tire". From a human decency perspective I wish I could give this place zero stars for not helping out a senior citizen during the holiday season.