Build-A-Bear Workshop in Pembroke Pines offers a fun, customizable experience to create your own unique plush toy. Customers can add outfits, sounds, and scents to their furry friends, and even record a personalized voice message to make the gift extra special. The store also hosts PAWsome parties for birthdays, office events, or community gatherings, complete with a customized stuffed animal, special heart ceremony, and party games. Reviewers praise the helpful and kind staff, with one customer sharing a positive experience where employees went above and beyond to fix an issue with a defective online order. The manager, Izzy, was described as the "best" and very accommodating. Customers appreciate the clean store and the employees' willingness to assist them in finding what they need. One repeat online customer was pleased with the quality of the bears they received, thanking the staff for their excellent stitching work. Another reviewer plans to return annually to purchase a new gift for their son, highlighting the store's ability to create memorable experiences. Overall, Build-A-Bear Workshop in Pembroke Pines is praised for its customizable products, party options, and exceptional customer service, making it a go-to destination for plush toy enthusiasts and gift-givers alike.
Top notch serviceand product, Izzy and another lovely young lady there was both Hugely phenomenal And helpful. Recommended
August 2025
I had ordered 4 bears online via Uber a few times now, I would say thanks to whoever take time stitching them up good. I would be sure to order more via this location.
July 2025
The manager Izzy was the best! She was so helpful with an issue we had regarding a birthday gift we got that. Store is so clean and the employees are all very helpful. Going to come back every year for a new gift for our son!