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“LaTonya was such a great help at the Hollywood branch in Miami. I was getting a bit frustrated about a situation on my account and she was patient and help me get to the right department and fix the problem the same day. I will always make sure to go to her window whenever I come in for services. She is the BEST!”
“Fantastic customer service! Giving is awesome! She assisted me with getting my bank card replaced and also took the time to show me how to use the phone pay method like the younger generation. Thank you Gigi!”
“When first moving to East Hollywood I opened up an account here and they are absolutely amazing however sometimes the ATM does not work at times but I would generally go during 9 to 5:00 for deposit there has been twice that we have gone to deposit money and it's been down... but otherwise I do love making with them!”
“i have to say working with Branch Banker "Julie Sapienza", was amazing. i had a real complex boat sale transaction involving a large cash wire, and she guided me thru the process painlessly, and with a friendly smile to go with it! this OUPV skipper sure appreciated the excellent service. Captain Rand G”
“I have been banking with NAT Bank for the past few years and I can honestly say that I have had nothing but positive experiences with them. They have always provided me with friendly, helpful customer service and their online banking platform is incredibly user-friendly and convenient. They have also been very accommodating when it comes to my banking needs, such as setting up direct deposits and allowing me to access my funds quickly when I need them. I feel very secure and confident when banking with them and I would highly recommend them to anyone looking for a reliable banking institution in Florida.”
9AM - 4PM
5461 Sheridan St, Hollywood
Banks
“At sun credit union in Pembroke Pines, the ladies are very professional, always greeting you with a smile, they are always ready to help you with whatever bank info you need.”
“I was having a huge problem with my account and went to 3 Wells Fargo and they where all no help I decided to give this location a shot and the person l Kristina joy smart was so amazing in no time got my account back and running and understood my whole problem while communicating with me and giving me exact details of what’s going on from now on this will be the location I go to”
“I needed to take a few minutes to write down my positive experience with the Banker from this branch. SANTIAGO ANGULO, THANK YOU SO MUCH! I appreciate Chase so much more because of the level of customer service I have received today! It started with a call to customer service & ended with my going into this banking center and receiving such an amazing customer experience from Santiago! He's exactly why I have always loved banking at CHASE! I will write a separate review for JESSA in customer service/collections Department. I believe she was a part of the outsourced customer support team. Santiago greeted me with such warmth and enthusiasm. I had just left a Chase branch in Pembroke Pines , 710 University Drive. There was such a long line and when I asked one of the reps sitting at a desk behind a partition, to the immediate right of the entrance, she didn't even bother to get up. When I inquired about opening an account, she directed me to go online and make an appointment for "sometime in February." She was polite, but I definitely felt like she could have done better & gave me "it's Friday vibe." I get it. Getting back to my experience with Santiago, I had googled the next closest location so it brought me to this semi-staffed branch in Cooper City & I'm so happy I decided to try another branch! After at least an hour, I'm finally on the road home with a huge smile on my face and a goal to be better with my banking. Santiago personalized my experience and made sure I was aware of all that Chase had to offer for my current needs and lifestyle, as well any future goals. I was very impressed at his knowledge and enthusiasm, most importantly, how he went the extra few miles to create the kind of experience that makes a consumer feel valued and respected ! You don't get that when doing everything online so it was a very warm welcome back to Chase, and I'm so happy that Santiago was my Banker to make it all the more special. Good luck in all your future endeavors Santiago & I know you'll do amazing wherever life brings you!”
“Excellent service from the 450 North Park Road branch, especially from Damaris Rivas, who very kindly explained all my questions and solved them. Thank you so much !!!”
“I’d like to shout out Abiola Bello-Dania for her incredible support on Friday. She helped me with several banking queries, including opening a new account with Wells Fargo. Very impressed with the level of service I received. I had several complex banking questions that she skillfully and clearly answered. She had a very positive and helpful demeanor. I never once felt rushed or like I didn’t understand what I was signing. She was extremely patient, thorough, kind, and funny too! She is a true banking professional. Thank you Abiola Bello-Dania.”
10AM - 4PM
3801 Hollywood Blvd, Hollywood
Banks
“I went to the bank 2 consecutive days and both of days I loved how they treat me.Today the service was there with my Son and it was amazing I felt so comfortable and I received a great service THANKS KARLA ?”
“Every time I come here, Joanna is always very helpful, answers and solve all my concerns. She always responds to my emails. And even reach out to me when I forgot one day my appointment. Excellent customer service. Thank you so much Joanna.”
10AM - 4PM
3801 Hollywood Blvd, Hollywood
Banks
“I went to the bank 2 consecutive days and both of days I loved how they treat me.Today the service was there with my Son and it was amazing I felt so comfortable and I received a great service THANKS KARLA ?”
“I had to get a cashiers check but wasn't a member today. Wonderful associate helped me above and beyond making a stressful situation become easy. I will be switching over to be a Wells Fargo customer because of him. Great service I'm very happy and wasn't even a member!”
“Love this branch. Everyone that works here is so nice and efficient. I do international business here and always get taken care of. New ATM's and short lines what else could you want.”
Open 24 hours
901 N Federal Hwy, Hollywood
Banks
“I stopped in to ask questions about having funds wired. I was helped immediately. Juan Soto prepared and printed out a letter to me explaining the procedure. My home Ciibank is in New York.”
“This is the best branch in the world! the most professional and friendly staff work here. they will help you solve any problem you have, even if you only speak Russian. I am delighted with their work and understanding. thanks for your support, you are a lifesaver!”
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“Usually, people only write bank reviews when they're annoyed or in a hurry. But I just had to share my recent experience. The local branch had been closed for a while, so I was surprised to see it open again. I popped in just before they were about to close, needing urgent help and not really expecting much since I was flying out the next day. But they were amazing – they booked me in for an appointment straight away, no fuss. The whole team was super helpful and friendly, especially Lanny, who was fantastic. It was such a refreshing experience.”