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March 2024 by Sylvain Guay
good and courteous service
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February 2024 by leroy douglas
Awesome staff great service
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February 2024 by Eva Mergoupis
Hassle free, quick easy and friendly service. The vehicle exceeded my expectations and drop of at airport also quick and easy.
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January 2024 by Paola Ortiz
Horrible
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January 2024 by maria alejandra chacon labrador
Excellent service, the best of all.
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December 2023 by Andreana Monestime
I came to this place twice and NEVER again. They never have the car you want and he doesn’t tell you that until he hands you keys and you go outside and see it’s not the car you wanted, and proceed to tell you that’s the only car he has . Customer service is horrible.
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October 2023 by Rachel Pimentel
I have rented 2 cars from this Avis and both have had problems. The first one after 3 days the AC broke as an uber I couldn’t work and make money for my family, to contact them was mission impossible. Mind you this is Miami and the heat is ridiculous. It was hell. On top of that they couldn’t work with me on giving an extension to have a couple more days to pay for the car. Super unhelpful. The location was super far from me and they couldn’t tell me whether they had available cars or not so wasting gas going there without knowing if they’d have a car available was also horrible and unfair. After I was finally able to get another car a couple days later the battery dies, and they don’t help you… no…. just for them to help start the car they charge $130 not giving you another battery instead. Honestly worse experience ever, customer service is so HORRIBLE. I don’t recommend coming to this avis to rent a car, save yourselves .
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September 2023 by Lead C
I had an unfortunate experience at the Hertz rental car location. The staff member at the desk, an older white man, was quite rude. Upon renting a vehicle, I found it to be dirty inside and with damaged bumpers. Although he acknowledged the damage after I pointed it out, the vehicle was still far from satisfactory. During my drive, excessive noise from the rear tire compelled me to return and request a refund for the day. The overall experience left much to be desired.
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September 2023 by Carlos Brett
Me and main driver 20 minutes waiting to be attended, to add me as second driver. Not possible because we were missing the main driver's driving licence (but we had passport, photo of the licence and the original rental contract). I understand that we were missing the document but in my opinion we had plenty of alternative documents to proof it was a legitimate situation... So no flexibility/adaptability from the business and we ended up wasting time and postponing the visit (to another branch).
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September 2023 by King Me
The old white guy at the desk is very rude. I booked a car rental online and he claims he doesn’t have anymore cars but gave the two people after me vehicles. I don’t know why he’s discriminating against me. I’m about to call corporate. This is the second location I booked and was told they have no rentals available
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September 2023 by Rhona Castillo
Guaranteed customer service, serious and responsible, they offer very good service and you always get what you need. When I get back I'll go back to look for them. Thank you so much
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August 2023 by Necole Pagillo
Received a dirty vehicle. It was never cleaned after last rental. Window wash was empty. Had to stop and buy a bottle. No backup camera.
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July 2023 by Google user
Received a dirty vehicle. It was never cleaned after last rental. Window wash was empty. Had to stop and buy a bottle. No backup camera.
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June 2023 by Nicolle APARICIO
This car rental has a great service even though the woman that works there is doing all the work alone, she’s moving the cars, washing them, answering the phone and attending the public; She gives an excellent costumer service.
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June 2023 by Juan Camilo Bernal
Yelitza she is a VERY NICE was gave to me big help; I’m very happy for do the rent a car whit AVIS.Fast service and great colaboration I will be there soon for another rental.Thank you Avis and miss YELITZA??????
