-
February 2024 by Kathy McGowan
Coronet Hills Condo Assn has been using Albers for over 20 years and they are the best! Service is prompt and the technicians know their stuff!
-
December 2023 by Elizabeth Serrano
This company fixes our commercial washers and dryers. We have been using them for over 20 years and they are fantastic reasonable price, and fantastic service.
-
November 2023 by Bill Thomas
Great place for getting the best appliances for your needs!
-
July 2023 by Lois F.
I have to laugh when I see some of these low ratings. I have been dealing with Albers since I bought my house in Hollywood. It has been 50 years! They have always been efficient and reliable. Yes. In recent years they have been getting a little gruff. I am in sales myself and they probably get fed up with people, but I trust them and I know them and I would rather deal with honesty than with a strange salesperson at a franchise store who is artificially nice.
-
July 2023 by Ryan D.
Horrible product, they sold us refurbished washer and dryer as new. Now they refuse to take our calls. Much better options out there.
-
April 2023 by Lin K.
I just went in to inquire about an appliance. The man behind the counter was so needlessly rude that I turned around and left.
-
April 2023 by Ruth R.
I have bought all our kitchen appliances here. Great prices and friendly service. Just had our refrigerator repaired, clogged drain, and they were able to schedule and have it serviced within a few days if my call. The service person was on time and fixed it. Very pleased with the service!
-
March 2023 by Noni P.
I bought several appliances over the years from Alpers Appliance. A few years ago I had to replace a range hood and they were ever so helpful. So today I called wanting to replace my double ovens. Whoever I spoke to was the exact opposite of helpful and basically cutoff the conversation after two minutes saying "best of luck to you". I did not use irate words in the conversation because I was so dumbfounded afterwards. I don't know if ownership or management has changed but I will not be reccomending Alpers to friends or family. Best of Luck!!!!!
-
February 2023 by John Menghini
Dave was easy to work with, very responsive and a straight up business. They are the reason you want to work with the small local businesses
-
January 2023 by Susan H.
I bought a clothes dryer from Albers. It was so easy. The two installers arrived on time the next day to set it up. It took 30 minutes and the old one was replaced by a new one. The price was in line or better. I have a wall oven and a washing machine from Albers already, and they all work beautifully.
-
December 2022 by Peter Rosenfeld
Completely unprofessional - I feel so ripped off!!! A zero is a more appropriate score.I have a washing machine - followed owner's manual. Diagnosis was water inlet/ electronic board. I called Albers for service and explained the situation.Repairman came - told me he is unsure about how to repair - "it's either the water inlet + electronic control (board)." Exactly what I told Albers when I set the appointment.No repair was done - I was charged a visit fee of $150 for Albers to steal my watch to tell me the time.STAY AWAY FROM THIS COMPANY!!!! MANUFACTURER SHOULD DROP THIS COMPANY!!!
-
November 2022 by Neal Moskowitz
I live in a old condo on the beach, which I rent. We had issues with 2 older appliances that needed to be replaced, and where in a very confined space. To remove and replace these units, tile, doors, and molding had to be replaced. The management company referred my landlord to Albers. This company handled it all. Every person from the one that answered the phone to the actual people that removed, installed, and replaced the damaged molding were exceptional.. It is very comforting to work with a company who actually wants to work, and takes care of it's customers. As a result of my interaction with Albers, I am convinced that there is still hope for our American Workforce!!!!
-
November 2022 by Unique Builders
I purchased 4 years ago and wanted to finally make a post. Albers Appliance is a wonderful company to do business with. I enjoyed how easy the process was to purchase and have them install my new appliances.This is a great family business and not some big box store they take care of you. I hope to shop with them in the future.Joel
-
November 2022 by Gabriel de las Salas
If I could leave zero stars, I would. If you are an individual attempting to purchase residential appliances for your home, I do not recommend this business. I sought to work this company as they are a local mom and pop business. In February, we ordered a washer from Albers. Due to current supply chain issues and market conditions, it was understandable that delivery of the ordered product would be delayed. We were initially promised delivery in May. Thereafter, we were promised delivery in June. We had not heard from them in the latter part of June, so we reached out. Now, they inform us that they are not expecting delivery of the product anytime this year. When I explained to them it was incumbent upon them to let their customers know about this, I was berated and I was informed by Dan they had no obligation to do so. Sure, no such obligation may exist. However, any business interested in providing satisfactory customer service, would make the effort of letting their customers know about supply and delivery issues. Obviously, Dan and Albers are not interested in providing good customer service. What was most shocking during our conversation was that Dan said they have been out of the business of residential washers for many months now. In other words, they had no ability to deliver the ordered product for many many months now. Despite being out this business, they never informed us of this even though we would call at least on a monthly basis to check on the status of an order. It's a shame that this local business is not interested in treating their customers and frankly, we have been mislead. I do not recommend this company whatsoever for the purchase of appliances.
-
November 2022 by Sarah Nagel
I can't say enough great things about our experience with Dave and the team at Albers! My husband and I went there based upon recommendations from neighbors. Dave wasn't pushy, walked us through the options, and committed to his word. He was also extremely knowledgeable with fair prices. The install and follow up were on time and well communicated. It was refreshing to deal with a nice, local business and not feel like we had to compromise on price or service. We'll definitely be back for any future appliances!
