Metro by T-Mobile at 3334 US Highway 19 offers a wide range of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. Customers appreciate the friendly and knowledgeable staff who provide excellent customer service. Several reviews highlight staff members going above and beyond: one staff member was patient and willing to show customers how to use their phones; another quickly helped with phone cases and screen protectors, even assisting with installation. Customers also praise staff for listening carefully to their needs and offering personalized solutions, such as setting up affordable accounts for international travel or helping with device setup. The store is known for its quick, helpful service and a welcoming atmosphere, making it a great place to find affordable phones and plans. Overall, customers leave satisfied with their experience, noting the staff’s expertise and friendly attitude as key highlights.
Very helpful young man in there the night I visited for a new work phone from a different carrier. We worked through porting the number over to Metro and voila! New phone!
October 2025
I had such an awesome experience at metro today with Travis! He is VERY knowledgeable about all phones and VERY patient and more than willing to show you how to use the phone if you don’t know how to use it. I cannot say enough good things about his customer service…metro needs more employees like him!🥰
October 2025
Came in there yesterday for a phone case and a screen protector. Anthony was quick and helpful. He was able to help me put the case and screen protector on my phone, while going through a slower process for another customer. I would have gladly waited my turn. He was able to help us all very expeditiously. Thanks Anthony
