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July 2024 by Chris Rakestraw
Good place we got are phones here and great help
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July 2024 by Tina George
I went to this store yesterday because I was getting overcharged after autopay n no service. Been with metro pcs for over 8 years. The girls that we’re working were so rude an no help.. 2nd time no help never again. No wonder no staff stays. Went to the other store on alt 19 staff was great fixed the prob an even gave me lower rate monthly. Next time ladies with ur cheap fake lashes do ur job correctly an reminder without customers u will not have a job.
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May 2024 by Teresa Eisenzimmer
Cliff waited on us there before I was just following up. He got my grandfather of 93 a real good deal on a phone accessories and everything he needed.. spoke with him today. The matter I have I need to go into the store. Which is okay. Thanks Cliff for the great service. I could tell he was very busy but he took my call anyway. He remembered I was.
Thanks cliff, keep up the good work.
Signed Teresa and Grandpa (93 yrs.)
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May 2024 by Logan Nee
Mike is beyond amazing I came in today needed a new phone and Mike really knew what I needed. I will be back. Thank you Mike for your help #hvac guy
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April 2024 by sheniece webster
If I could leave 0 stars I would! This store is awful! Customer service is terrible. Cliff the store manager is rude and wouldn’t help solve my issues in anyway! Definitely left the company because of my experience! So will the rest of my family!
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February 2024 by Kris Chandler
They were very nice then when I decided I wasn't going to pay $600 upfront for a phone they kinda shut down and moved to new customer. Figured they might tell m÷ other options
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December 2023 by Steven Buttrick
Very helpful and knowledgeable young men very polite
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November 2023 by Alice Bongiorno
The manager, Brandon, was very helpful in selecting the right phone I needed and explained the features and the accessories. He also gave me a great deal, and I will be going to this store. I went into to change carriers, but after the experience with Brandon. I decided to stay with Metro PCS.
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October 2023 by Tamara Kunakowsky
This metro pcs was not professional at all. The guy who helped me named Nicholas was smoking a vape while paying my phone bill. The guy in the back was sleeping. The credit card machine had to be reset and Nicholas didn't want to wake the guy in the back for help. Didn't catch his name. Curly hair guy. Came out of the back all sleepy looking. It was a gross experience. I was going to purchase a tablet but left after I paid my bill. Smoking and sleeping on the job. Not professional at all. Do better with your employees metro pcs. The address is 1928 US 19 Holiday Florida.
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October 2023 by Jose Castellanos
Very quick and helpful with their diagnosis of the problem I had with my phone e . Thanks gentlemen I appreciate your assistance.
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September 2023 by Adam Bayles
I went in looking for a hotspot...they could have sold me that but they saved me about $100 by recommending the wireless home internet instead.. it works amazing!! I cant remember their names but everyone working that morning of Tuesday, September 5th was more than helpful! Great team and great attitudes too
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August 2023 by Ava Williams
Went the metro on US-19 in Holiday Florida And Brandon waited on us we felt grateful that he was honest and worked with us to get a new friend great customer service go there you will be gratuity also
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August 2023 by D P
Rude staff. " you can go in another store" the young lady with the glasses said, when (after the customer service phone line, clearly told us " go in any Metro pcs store with your ID and get your account number and the release pin number, they have to, even if they denied") we step in the store and ask for these numbers, but the above employee, keep denied and she end up show us the exit door. We've been loyal customers for too long to deserve that kind of treatment.
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August 2023 by Rebecca Turnbull
Great experience the guys there are awesome. Saved me some money and got me a decent phone. So far compared to Verizon the service with Metro is much better. Keep up the great work guys.
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August 2023 by Susan Hazlett
Good place nice people and very informative on the products
