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March 2024 by Skye Bynes
Three minutes before close, I literally rushed out of bed and made it ON TIME and they refused to serve me. They said registers were closed down...however, they were ringing two gentleman out. Feb 29th, closing shift I'd LIKE to think she'll be trained on customer service as it's a PHARMACY, I have to be up for work in six hours and now I'll have a splendid time trying to fall asleep with this overly stuffy nose. Thanks CVS!
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February 2024 by Daniel Ocampo
Pharmacy sucks. They never answer the phone. Wish I could leave 0 stars
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January 2024 by Sasha Zepcan
I don’t understand why it’s so difficult for CVS to their job in a timely manner, 2 days after my surgery and they’re yet to fill my medication. Also this cvs deleted the 0 operator option, so you cannot call to ask questions. After my 3rd voicemail in 3 days I’ve come to the conclusion that their staff is deleting voice mails without addressing them. Filed a complaint with state of FL well.
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January 2024 by Heidi Greenish
Ahh where do I begin? The fact you have to leave msgs now and have to wait for when/if they return your call is maddening. I moved a controlled medication to this location because I moved to Holiday and they are either completely out or only partial available. That means I have to make an extra trip and my insurance will not cover multiple fills of a controlled substance. Unfortunately, stuck using them for now but the apathy here is mind blowing. I even called 3 days ago to make sure they had my script in stock and was told they did and I would be fine on the day they said I could pick it up. One would think that since they no longer answer their phones, they would be keeping better track of what is in stock.
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January 2024 by Megan Shaffer
New phone system is stupid you can’t speak to anyone and thy never call you back so tired of having to drive there to get what I need from the pharmacy then have to wait 30 to 45 mins for it to be filled. Why can’t we just call like we use to!!! It’s bullcrap
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December 2023 by Kathleen Mora
I don't know if management changed or what but the last few months my family and I have had the most undesirable experiences here with the pharmacy. More specific to the pharmacy techs. Very rude and unprofessional. If you don't like dealing with the public or like your job, it shows! Get some manners and customer service training because yours sucks!
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December 2023 by David Cardarelli Jr
Always there for what I need . I wish it was open 24 hours. I can't believe in holiday Florida they close at midnightbuy in Wakefield Rhode island they are open 24 hrs. Crazy
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October 2023 by Brian Ostro
Pharmacy staff was very helpful with administering the COVID vaccine. . ,Pharmacist explained everything in detail. Very helpful.
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September 2023 by rodolfo alvarez
From what I see here, the administration of this place is not interested in having a good opinion of the customers, well in my personal experience Mr. Will is doing his job well and thanks to him we were able to know about our question, unlike Mrs. Nikki the most inept person I have seen work here and I have seen many, it is incredible with the contempt that he treated my wife and I, unpleasant in its entirety, I definitely have to change pharmacies because the management of this place is extremely incompetent, it is It's a shame that so many well-educated people are looking for work and we have to be served by people with such ineptitude.
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September 2023 by stephanie wise
The worst customer service I’ve ever received. I was treated so bad by the two girls that worked the register and they made me feel like I had No clue what I was talking about and I’ve been doing my insurance Otc and my son’s for years and they ran mine and it went through as usual and then they said just because yours went through doesn’t mean your son’s items will go through and I said I know for a fact they will. Well I guess they didn’t like the fact I knew what I was doing and they had No idea! So I feel that staff should be retrained and stop with the attitude problems. We all have to work so why not make it easier rather then making it more difficult and miserable. Corporate will be called and notified about this situation and if they don’t like their jobs then go work elsewhere.
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August 2023 by Kasey Gordon
DO NOT GO HERE!!!! The man acted as if we were a complete inconvenience for dropping off my 2yr olds prescription, and they got it wrong!!!! Another CVS made sure they had it I drive there and the man told my husband it would be hours before he could fill it. This is for my son’s breathing!! They weren’t even that busy!!! Never going here again. Read these reviews and tell me why no one has fired these people!!!
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August 2023 by Regina Cracchiolo
This c v s I visited was a very clean store and had lots of products. The young lady at the register was very pleasant and helpful. More people should visit this store.
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July 2023 by Kassie Tillman
The pharmacist was unwilling to help me when a necessary prescription I was trying to fill was out of stock, even though I was told several times over several days that the shipment was received and my script would be filled. When I called yet again, I spoke with the pharmacist just to be told that it is NOT in stock and "no promises" on when it will be in, on the very day I took my last dose. I was given the run around for almost a week and the way I was treated by the pharmacist because of THEIR error was the absolute last straw. Sir, you're seriously lacking in both empathy and sincerity, which are some of the worst character flaws you can possess as a human being. I don't even know how you sleep at night. Do better next time, please.
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July 2023 by Teresa Godfrey
After reading the reviews I decided to make a call to the pharmacy. RUDE, was putting it in the nicest was way possible. I would never be doing business with this store! I will stay with my CVS at 1S Missouri Ave. CL Fl. It is worth the dr and wait. It's the staff that make the difference.Teresa Godfrey
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July 2023 by Prettygirlrock Italy
There just the worst in every way iam switching to Walgreens right now now they have a computer system they have no control over like how is that even possible ??
