Technician Jeff always solves my computer issues quickly and courteously! Thanks WOM!
October 2021
Jeff is fantastic and always available and takes all my "stupid" questions and fixes everything I cannot! We are all grateful for Word of Mouth Computers at InfraRed Associates and would recommend them to anyone!
August 2021
Jeff is fantastic and always available and takes all my "stupid" questions and fixes everything I cannot! We are all grateful for Word of Mouth Computers at InfraRed Associates and would recommend them to anyone!
At WOM, our focus is on security first, proactive downtime prevention second and excellent customer service third. This priority model has provided our clients with the best results over the years. Since our founding in 2009, we have observed that focusing on security prevents a large portion of potential downtime from hacks, ransomware, theft and other cybercrime. A highly secure environment allows for time and resources to be directed towards proactive downtime prevention like focusing on system redundancy, network stability and business continuity. Once the business systems are secure and proactive measures are in place to maintain continuity, our help desk team has plenty of time to spend providing white glove service to end users.