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May 2024 by Jane “JG” G
The delay for $300 is incredible and I am a client of this bank, 35 minutes waiting for them to verify me without counting for them to give me the money and there was only me
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April 2024 by abdo kamal
This bank has bad systems. I want to open an account. I wait an hour and there is no one to help you
This bank has bad systems, I want to open an account, I wait an hour and there is no one to help you.
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April 2024 by Luan Enamorado
Terrible service, everything changed when I had to go to the cashier, the girl who greeted me was super good, but when she handed me over to the person in charge of helping me with my process of obtaining foreign currency, her attitude was the least conducive to meeting my needs, in fact. He even told me where there was an exchange house when clearly I wanted to do my transaction with Well Fargo.
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April 2024 by Carlos Pérez
Total lack of sensitivity with the client, I made an online appointment at this branch due to lack of time in my work schedule, and it turns out that they cannot try to call the other branch even 2 or 3 times for some information, the manager simply says that can't and that's it.
The week before, my wife was able to obtain her card with Elvira, excellent treatment and she did everything possible to find the manager of the other branch by phone.
In short, waste of time and no results.
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April 2024 by Wanda Carter
At the bank now it's crazy long long line only 2 Cashiers one of them is training. Awful been here over 30minutes
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March 2024 by Ricky on Drums
Long lines and only one teller attending public
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January 2024 by Erasmo Fermin Hernandez
Good service and fast service
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January 2024 by cristian reyes
This Wells Fargo has lost a lot in terms of customer service and I'm almost sure it's a management problem.For more than 40 years my company has been a client of this branch. Some time ago the Bank decided to change the deposit structure for companies, which has undoubtedly affected the structure of businesses like mine, which were created in correlation with the structure of Wells Fargo.They simply do not want to process company bank deposits on the same day, on 9/1/2024 the Manager on Duty simply told me that if I wanted my deposit to be processed I would have to get out of line on my shift to be attended to after More than 30 minutes and waiting outside the line so they could serve other customers, you immediately wonder if you are no longer a customer.Unfortunately this is the closest Wells Fargo we have left otherwise we wouldn't go again.Please marketing pass this complaint to the appropriate person.I hope that at some point you will return to customer service as an important factor and something else. If we continue to carry out these activities with you, it is because we really need them.I don't need a marketing response, I need my deposits to be processed the moment I submit them.
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December 2023 by osvaldo pla
Excellent atention
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September 2023 by Alejandra González
The worst service, how is it possible to be there since 4:20pm (20min) before closing in line for the drive-thru... They close regardless of the people waiting long before closing time. This is a lack of respect.... You don't want to serve anyone else... Go out and put a cone... What bad service from this branch.
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August 2023 by Jean Cuella
They told me that they can't even help me make an appointment to create an account because I have to do everything online.
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August 2023 by Karel Hernandez
Easy and accessible.
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July 2023 by Elsa Elena Romero
It's a lot to give this branch a star! They have terrible customer service! I got there with the intention of opening an account and they harassed me, making me go three times and finally, after waiting for 15 days for my appointment, which must be made online because otherwise they won't serve you, they told me I couldn't do it. for not having a driving license when I have my residence and social status.
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July 2023 by Tania Garcia
They do not attend without an appointment, there are no employees to assist people for procedures, where are the employees?
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July 2023 by Tamara Garcia
Bank that claims to serve by appointment without staff to serve customers, there is no one in sales and the customers look back.
