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June 2023 by Betty R.
Wow! What service! Jorge and Jaz were wonderful. It was my first time there and I will definitely be back. They were knowledgeable and went above and beyond to ease a new pet owner's nerves. Thank you!
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May 2023 by Yanmara R.
Horrible customer service, I had asked Karina for help finding formula for my kitten and she just ignored me and turned her back on me, I had to ask another worker for help.
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April 2023 by Ana R.
Store Manager Jorge gave us the most pleasant experience! Kindness person I have ever met
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August 2022 by Beverley T.
I've been coming to this Pet Supermarket (57th Ave in Miami) for many years and I've always been greeted when I walk in and they are always willing to answer any questions I have due to the fact that I have 2 big fur babies with different needs and different situations and they are 2 different breeds. Eddie and Jazlyn helped me find everything I needed on this particular day and helped me as far as recommending certain things for my baby that has horrible allergies, I appreciate help with products especially if I know they work and Eddie gives the same thing to his dog and it has helped tremendously....so crossing my fingers it works, either way I will always come back and always get advice and get all my pets needs from here! Thank you Eddie and Jazlyn for your help and advice
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August 2022 by Agustin S.
Terrible place the workers don't know how to help people out learn how to work! Or don't get a job!
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March 2020 by Don P.
Very friendly staff. Everything you need. They allow you to bring your dog!I would come not come here again. Everything is too overpriced. I can usually find the same items on eBay for half the price.
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August 2019 by Andrea C.
I stopped in to Pet Supermarket the other day because I've been trying to figure out how to stop a cat from doing a certain thing that nobody has been able to help with so far and I spoke with an employee whose name is Anthony. Anthony took the time to listen to the problem and made several suggestions, showing me several different products and even went so far as to read through the instructions so I could be certain the item I was buying would be safe for cats. Anthony is a cat lover and I could not have been happier with his help. Anthony is the kind of employee Pet Supermarket should be proud to have in their store. I know when I need another pet product, the first place I will call or go to is this Pet Supermarket store on Red Road. Thanks, Anthony!!
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July 2019 by Aileen P.
I tried to price match Med dog crate. When I approached The manager he started off by saying.... 1st of All with a rude Tone. It has to be the same brand. I asked him if Pet Supermarket is the only store that carries this brand because I cannot find it on line. He replied and said YES WE DO. And walked away while he was saying it to me. I said to him that is not a way you talk to people especially when you're the manager you need to set an example. I went to Walmart and bought the dog crate.
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December 2018 by Marsha G.
I went there yesterday on my way to pick up my new frenchie. Briana gave outstanding customer service as well as Lisa. Thor is one happy puppy. Associates who care it shows!!!