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February 2024 by Junior Correa
Better attention from Mike and Alejandro
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January 2024 by Amanda Sabrina Domenech
Terrible service, I arrived at 6:30 because at that time I leave work, I arrive and a man with a bad character tells me that he is not going to attend to me and that he was going to give me an appointment for tomorrow without even apologizing for not being able to attend to me, in The website says they close at 8pm. It doesn't matter, you cross the sidewalk and I solved my problem on t-mobile.
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January 2024 by Daniela Hola
The treatment is always 10, they are super professional
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December 2023 by Frank Batista
My worst experience in a store for the sale of cell phone services. I have been trying to solve a promotion that they sold me for 10 months and it was a lie. You ask to speak to the manager and they always make you wait. They walk in front of you and do not attend to you.My worst experience in a store for the sale of cell phone services. I have been trying to solve a promotion that they sold me for 10 months and it was a lie. You ask to speak to the manager and they always make you wait. They walk in front of you and do not attend to you.
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December 2023 by Doreya Del Cueto
Excellent
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December 2023 by Julio De La Torres
I wish there was a rate if for 0 stars. First of all the waiting time took for ever when the staff where just standing around. Everyone that I talked to especially Luis was very rude. Then when I was backing my phone up the original person that was helping just left and went to go help another person. So when I needed help again they told me I had to get on the waiting list agin and wait to just turn in my phone. Over all this place is ridiculous customer service wise.
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November 2023 by Ariel Rieumont
I had a fantastic experience at Verizon located at 1599 W 49th St, Hialeah, FL 33012. The staff was friendly and knowledgeable, providing excellent customer service. Despite the busy environment, they managed to assist me promptly and efficiently. I appreciate their professionalism and dedication. Definitely a 5-star service! Thanks Edwin Specialist!! ??
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November 2023 by Frank Paredes
The worst experience with all the salespeople, especially the bald one, I don't remember his name but he's the only bald one there...he gave me very bad information, he said he had a lot of experience but in reality he didn't know what he was saying. They should train their employees to provide information and better service to their customers. If I could tell them to close the store, I would do it.
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November 2023 by Danay Botin
Horrible Service onve you arrive no body ask if you need help, I wait for 15 min and no body came to even ask for my information horrible
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November 2023 by Malquiel Legra
Good service, although they can improve it more…
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November 2023 by José Alejandro Pérez Trujillo
If I could give a 0 star rating I would give it, the customer service was horrible, the person who helped me had not the slightest desire to work, for every question I asked there was a negative answer without the attempt to at least help me with what I was looking for. For me at least it's zero stars.
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November 2023 by antonio gutierrez
THAT STORE IS A COMPLETE DISASTER ?? THEY NEED MORE TRAINING SO THEY KNOW WHAT THEY ARE DOING AND A GUY WITH A BEARD WHO I THINK IS THE MANAGER I ADVISE YOU TO TAKE TRAINING ON HOW TO TREAT THE CUSTOMER SINCE THE THINGS ARE DELIVERED IN THE HAND NOT THROWING THEM IN A TABLE. WHAT A MOST INEPT AND VERY UNPROFESSIONAL EMPLOYEE IF YOU DO NOT LIKE THAT JOB YOU SHOULD FIND ANOTHER JOB SINCE IT IS DEGRADING VERIZON AND ITS EXCELLENT CUSTOMER SERVICE THAT VERIZON HAS ALWAYS HAD.
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November 2023 by Ramsés antonio Leyva Zurita
Super bad attention and terrible behavior and treatment of the worker Edwuin… No manners and bad opinion of the same Verizon colleagues over the phone… disgusting attention….
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October 2023 by Clemente Diaz
Special attention Thank you
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October 2023 by Stephanie Urra
I purchased an internet-only service for my R.V. I explained to them the full-time use that I was going to need and due to lack of information that they did not give me I ended up paying over a thousand dollars for extra charges for data use, by the way, a super slow internet that worked intermittently. A horrible experience I will never use againVerizon...
