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June 2024 by Julio Cesar Macias
HORRIBLE SERVICE. THEY DO NOT ATTEND YOU. THE WORKERS TALK AMONG THEM AND IGNORE YOU. YOU SPEND WHOLE HOURS WITHOUT GETTING ANYTHING RESOLVED. THEY SHOULD TALK LESS AND WORK MORE. VERIZON SHOULD TAKE ACTION IF IT WANTS TO KEEP HIALEAH CUSTOMERS. CUSTOMERS LEAVE
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May 2024 by Nadir calderin
Terrible, the worst of the worst in every way
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April 2024 by Alfredo Murgado
Please visit any other Verizon store if possible. Don’t spend your time here; every single sales associate is the equivalent of a used car salesman who will try to upsell you on things you don’t need and lie and cheat to get the most dollars per prospect. Even if you present them with offers on their company website, they'll gaslight you into thinking those offers aren't valid and are bait and switches.
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March 2024 by Rosimar Perez
Very good attention from Michael, very pleased with everything
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March 2024 by Elvis Madrigal
Mike valdivia was simply amazing!!!Excellente customer service,fast response,friendo and willing to help. .get him a raise
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March 2024 by Mario Leon
The company is very good but very liars, I bought some phones which they told me that Ivan was going to remove the activation of the phones ? because they couldn't do it and it turns out that I called today because they told me to call so they could take them away and they told me that they can't remove them... very liar ?
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March 2024 by D O
Waited more than 10 minutes nobody greeted, put me into a queue or anything actually attended a guy who came in way after me
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February 2024 by William Izquierdo
Good service good customer service
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February 2024 by Above Ground Pool and Spa BBQ & More Wholesale
Horrible customer service
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February 2024 by Junior Correa
Better attention from Mike and Alejandro
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January 2024 by Amanda Sabrina Domenech
Terrible service, I arrived at 6:30 because at that time I leave work, I arrive and a man with a bad character tells me that he is not going to attend to me and that he was going to give me an appointment for tomorrow without even apologizing for not being able to attend to me, in The website says they close at 8pm. It doesn't matter, you cross the sidewalk and I solved my problem on t-mobile.
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January 2024 by Daniela Hola
The treatment is always 10, they are super professional
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December 2023 by Frank Batista
My worst experience in a store for the sale of cell phone services. I have been trying to solve a promotion that they sold me for 10 months and it was a lie. You ask to speak to the manager and they always make you wait. They walk in front of you and do not attend to you.My worst experience in a store for the sale of cell phone services. I have been trying to solve a promotion that they sold me for 10 months and it was a lie. You ask to speak to the manager and they always make you wait. They walk in front of you and do not attend to you.
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December 2023 by Doreya Del Cueto
Excellent
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December 2023 by Julio De La Torres
I wish there was a rate if for 0 stars. First of all the waiting time took for ever when the staff where just standing around. Everyone that I talked to especially Luis was very rude. Then when I was backing my phone up the original person that was helping just left and went to go help another person. So when I needed help again they told me I had to get on the waiting list agin and wait to just turn in my phone. Over all this place is ridiculous customer service wise.
