-
December 2023 by Josh Gomez
This place is a fraud! Employees have no clue what’s going on with peoples account and want to send you off to a real Verizon store! Don’t bother wasting your time coming here!
-
December 2023 by Jessica Iglesias
Came at 6 pm and they were closed. Why do you have open until 7 pm if they are already closed at 6 pm. Ridiculous
-
November 2023 by Thamara Pichardo
Excellent services. Super professional
-
August 2023 by Lisbet Ricardo
Today (08/16/2023) I arrived at the store at 3:40 pm. It was closed when the schedule indicates that it is until 7:00 pm. I get into my car, and a few minutes later the employee arrives with fast food, he opens the store and enters. I give him a few minutes, and now at 4:02 pm, the man is still in the hole eating lunch and maybe watching some Netflix. That is disrespectful towards customers, whether it is the responsibility of the company for not having more than one employee or the worker himself for not caring about his job position.
-
January 2023 by yesenia rodriguez
Worst experience ever in a store. Store manager kicked me out of the store while I had customer service on the line and said he could've helped me, but he wouldn't. He also being a 6ft tall man said i intimidated him..be mindful i was sitting and i am a 5 ft 3 female.District manager Erika was supposed to call me, no such luck. Guys this is how they treat their customers. This is a 3rd party authorized retailer NOT Verizon. If anything happens, Verizon claims they cannot do much. Meaning Store manager walks on water and abuses loyal customers.
-
October 2022 by Isabel Moreno
Out of all my experiences I have had this was the best one by far. I’m a long time customer, that is saying quite a bit.I was immediately greeted by Michael, even though he was helping another customer. Once he was finished, it was like a breath of fresh air. I told him my situation and he immediately looked into my account after and said I had 3 lines due for an upgrade. I was told by another store no one in south Florida has. Bueno (well) , in Hialeah garden, they have plenty.I realized when I was receiving one of the best customer service experiences. 2 other people came in the store and they did not mind waiting. I think because they new they were going to be taken care of by the employees in this store.This store handled various situations while I was there professionally and customer service was off the charts! I walked out of that store with a pretty big smile.Thank you Michael for all your help and addressing all my issues
-
April 2022 by Norelys Torres
The person who work there ALEXANDER is very rude and they closed before 7… don’t go there
-
March 2022 by Patty Badia
Great experience. Great service he was the only one there and went out of his way to help me. ?Brandon was excellent....Great at his job!Very knowledgeable too.
-
February 2022 by KAPRISUN KUDDY
Brandon was personable & amazing for sure!
-
November 2021 by Irenia Rodriguez
The person in charge was really nice, give us a really good deals for all our lines and phones, I recommend 100%. Thank you for being so kind and helpful!!!
-
October 2021 by Jasmine Gamiz
The store manager Brandon was extremely helpful and made the process of upgrading my cell phone extremely smooth and easy.
-
May 2021 by E Lopez
We transferred 4 lines from another company with Stanley - it was the smoothest and easiest experience that we’ve had to date with any phone company.
-
May 2021 by Tino
Very friendly and helpful staff, helped me complete my purchase while showing me what would help me save the most.
-
May 2021 by Ignacio Mendez
Stanley was great....extremely knowledgeable treated me like family. It was a pleasure working with him.
-
April 2021 by Joshua Myers
Service was beyond helpful. I wish they sold/offered more stuff so I could return frequently. 6/5 stars.
