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January 2024 by Lazaro Iglesias
My experience with NAPA Hialeah was better than expected.I was just past the entrance door when I was greeted kindly- in English then Spanish making me feel surprisingly welcome. I said- I need front brake pads for my truck- took 12 seconds and said “I have good at this much; better this much and best this much”. “Good and better I have here now.” I replied, “get me the middle”.I paid and was on my way in under 5 minutes.This spot is deceiving because Hialeah is a city that has congestion. However- the shopping center this Napa is located in has a lot of quick in and out movement of cars. It looked full when I pulled up- and just waited for someone to back out and I pulled in right away. The shop is about 15’ from the actual parking area.I trust Napa Auto parts as they have never let me down. They’re knowledgeable and helpful. And this is the experience I’ve had with many Napa stores.
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October 2023 by Angel Alirio
They had the piece and everything was very good!
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September 2023 by Guillermo Arias
Good advice, little assortment
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July 2023 by Antonio Ortuzar
Great people, very helpful.
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June 2023 by Nikitta Rodriguez
Fabian was awsome in helping me getting a new battery. Extremely helpful and knowledgeable in his area of expertise. I appreciate his help so much.
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June 2023 by Santo leon
Had the part I need and they have very good excellent customer service and returning stuff no hassle very happy very happy customer
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March 2023 by Di Balladares
Jose is top tier customer service, top tier helpful and top tier all around. He was understanding & efficient. Thank you so much ! I appreciate you !!!
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August 2021 by Mario Valdes
You can find auto parts that you don't find anywhere else.
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August 2021 by Ariadna Dominguez
Always helping
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May 2021 by Alix Lunai
Employees are attentive
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February 2021 by Jonas C.
Great. Patient and professional with me
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November 2020 by Reinaldo Paez
An ok experience, I guess they don't like to do core returns but sorry I need my money back, the guy was looking for any excuse to not accept my core, I'm here trying to be nice and polite and this kid was just rude and unprofessional.
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October 2020 by Osvaldo Galan
Good quality parts ,and the staff is really good .
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September 2020 by Ronny Dalmau
They have stuff you can't find anywhere else
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July 2020 by J C.
Terrible management. Close before their schedule close time. Rude and unhelpful. Chose another auto part store. There are plenty others.
