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February 2024 by C. Garcia
My wife and I were on Monday, February 5, to put a kitten to sleep with Dr. Martinez Lopez.In the past we already knew the Clinic, it was acceptable to us, especially during the hours that Dr. Emilio works, we already knew the Veterinarian Martinez, she had already treated the cat Lucky 7 months ago, who on Monday, February 5, was taken to sleep .The complaint is the following; Martinez's assistant disrespected me, something unusual for that Clinic that for me had the best prestige in Hialeah. The doctor was present, employment in Hialeah is changing, but the Veterinary profession has to employ Educated People.(What happened was that an office employee brought us the receipt for the cost of the veterinary care at the time the Dr. was trying to reach the vein of the pet that was making it difficult for her.Then I comment, THE RECEIPT CAN BE GIVEN IN THE OFFICE, NOT IN THE OFFICE, BECAUSE THE VET. YOU CAN DISCONCENTRATE DOING YOUR JOB WHICH IS MAKING YOU DIFFICULT.Then the assistant, an individual who demonstrated the bad education with which many immigrants come from Cuba now,(SHE TELLS ME SHE IS DOING HER JOB) (ACERE) In other words, she lacks respect, a word that criminals use in CUBA.I left Cuba for Madrid in 1978, and I had already heard that word, a word that in Cuba was not heard in my friendships.THE VETERINARY PROFESSION SHOULD EMPLOY EDUCATED PEOPLE WITH GOOD MANNERS.I greatly regret having taken my Pet to that veterinarian THAT DAY I CALLED AT 1PM TO REMOVE THE BODY, they said they had already taken it. ALTHOUGH WE DOUBT HOW FAST THEY FOUND IT PICKED UP--- (THE REASON I WANTED TO BRING MY PET HOME WAS BECAUSE DR. MARTINEZ PUT HER TO SLEEP AND LEFT THE CAT'S OFFICE AND WE LEFT THE CAT ON THE TABLE AND IT WAS UNCOVERED .THAT GAVE ME A VERY BAD IMPRESSION)The good luck we have is that we no longer have cats after having dedicated approximately three decades to them.more than 25 of these animals.
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February 2024 by Shannon Moreno
The staff and doctors are AMAZING!!! The compassion they showed at the end of my dog’s life was so welcomed and sincere.
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February 2024 by Javier Gonzalez
The truth is, very good service from everyone, the doctor and the assistant, the prices are affordable, but the only thing I know about the doctor is that she was blonde, a lady who looked American, very, very poorly educated, nor did she pay any attention. I went for some lessons and I see that the main one did not treat her. I get home and I realize that she never cured or attended to one of the wounds that can be seen with the naked eye and I paid the bill without any problem but she neither looked nor attended nor paid attention with very little ethics, the truth is it's sad. People there bring their pets who are like family. It is not for anyone to be treated this way, the truth is that my one star rating is based solely on this person since the owners should be aware of the workers they have. If someone else like the ones there had treated me, my rating would be 10 stars and my cat would surely have his paw completely cured.
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February 2024 by Yeney Alvarez
Excellent care ?
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January 2024 by yolanda ramos
My dog's veterinarian, everyone was super friendly, the doctor was very good and concerned about her patients.
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January 2024 by Lucas Betancur
Made an appointment a week ago , came on time waited over an hour for them to tell me they don’t have any open rooms to see my pet. Horrible do not recommend
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January 2024 by Xavi
Very professional staff. Polite and friendly. I went without having an appointment, but they managed to find a time for me. Very satisfied with their procedures and explanation. I truly recommend this place to take care of your pets.
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January 2024 by Pablo Gimenez
Very good doctors and assistants. Very friendly
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December 2023 by Second Arostegui
Very nice people and excellent professional and person the doctor
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December 2023 by Talia Rodriguez
I love the doctors and their staff at Mueller Animal Hospital, very professional and knowledgeable, but they are also great human beings who love animals and you can see this from the moment you walk into their office. I have been a customer for a couple of years but my aunt has known the doctor for more than 10 years and never had a bad experience with them. Doctor Emilio and doctor Martinez are amazing, as well as the technicians who take good care of our pets. If you need an appointment they accomodate you and communication is very easy. Love the fact they genuinely love animals and don’t act as a money making factory, totally recommend this place. I took my dog to the emergency once and they charged me $2000 for fluids, not to mention the cruelty I had to witness, that’s why I’m always taking my dogs to Mueller’s as they are the best!
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December 2023 by Gabriela Holguin
It was my 1st time taking my dog granted she is a feisty breed and recently rescued from animal shelter. She was only weighed by tech. When vet went to exam room she lunged at him and I was asked to put her in crate. He did not exam her and only went off video clip I provided. Exam and Meds were $123.00 . I was not comfortable so took her to another vet where they offered to place muzzle on her to exam. They did X-ray where it was determined she has a bit of neumonía in both her lungs. So if this would’ve been done at your location that would’ve saved me another vet bill.
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December 2023 by Tania Otero
Super good tremendous service dancing and I take my dogs there dancing and try amen
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October 2023 by diana reyes
my family has been coming here for over 20 years with 3 different dogs throughout that time and it’s sad to see how mediocre the customer service has gotten. everyone except the doctors look like they hate working. only one of the receptionists is friendly and knows what she’s doing.
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October 2023 by Ryanelenita and baby Raph Family
They never have appointment and they doesn’t give you the cost for sterilization. You have to get a visit even if you visited before. The hours business restricted.
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October 2023 by Yohana Neyra
I strongly recommend Muller Hospital for any of your pet needs.We recently admitted out dog that had a very extreme case of hook worm however with the help you the staff at Muller Hospital our beloved dog has been saved. The staff at Muller is very friendly and attentive to the animals.Thank you for the great workKeep up the good service