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June 2024 by Hugo Abalo
Very special attention, I felt like family, I invite anyone who needs a telephone to visit this store and ask for Nancy
And Natasha
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June 2024 by Ozlayda Suarez
Amazing customer services,one of the best MetroPCS store in the Sedano's shopping center in 49st Hialeah.The girls are very patients,professionals and always ready to help.
Thank you.
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June 2024 by Armando Llorca
Professional and friendly service, Natasha always attentive and very knowledgeable about her work, thank you for everything.
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June 2024 by Maria Tur
Natacha has excellent customer services and the store is always a pleasure to see clean and smell delicious and you never have to wait to be
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May 2024 by Pablo Perez
The best attention, the girls are charming, Damarys and Natacha are very kind. When you go, you will like it, you will not regret it.
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May 2024 by Ramon Lau
Natacha has excellent customer service, I was very pleased with her attention, I recommend this store 100%
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May 2024 by David Martínez
They did not want to solve a problem for me and they sent me to another Metro further ahead. I don't understand why, if they have the right to help you, the metro pcs central office has sent me to any store. I hope they don't do it with all customers. The manager, Natacha, has ordered her worker to send me to another store and let you know. That is not legal, they have the right to give you service.
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December 2023 by Marliet Vasquez
Yesterday in the afternoon I visited the place with my mother. First of all, we found a lady of Colombian nationality, which we think is excellent because they are polite, well, we were wrong about her, she barely saw us; I try to make a strange presentation, greeting in an exaggerated way, trying to be funny, asking my mom if she was okay and my mom answers, okay, I don't have…. I was going to say the pin of her account to which she answers, I thought she didn't have any money and laughs as a joke. 2. My mother got very close to the boy's computer, who also attended us, very seriously and kindly, and again the lady with the Colombian accent told her to move away, something that I understand, but it's her attitude. 3 She insisted on the Samsung Galaxy promotion which we didn't want, when we asked the boy to please give us Motorola options, which is what my mom liked, she asked in your low tone if my mom has Social, my God. obviously that's why we ask for financing, then he interferes in my mother's and I's communication saying no if the credit runs nothing will happen and then if I get tired obviously it becomes a soft credit search but don't want to lie it stays for 2 years but it doesn't lower your score, it's her specific way of speaking, negotiating and mistreating a client with her strange questions. That's why I clarified to him what the credit is and how it works because he wanted to discuss with me something that I know perfectly well. If a supervisor reads this review or if a manager has a number, I would like to address this issue because such a lack of cordiality is not possible, we did not buy anything because of her, it hurts that I know her name but she is the only one with a Colombian accent and I clarify, I love her. Colombians let's say that she is different and rude, I will never go again and I can definitely recommend my neighbors or friend to another store
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June 2023 by Maria Blanco
I offered my mom who is 74 years old, the option to switch to Tmob under my family plan but she refused because she loves the customer service Michael gives her at Metro PCS. Thank you Michael for being so great to my mom.
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June 2023 by Yunet Quintero
Incredible attention
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June 2023 by Bertha Alvarez
We have received a very professional service of excellence from both yeni and yunet agents, very helpful and very professional
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June 2023 by Maria Bauza
Very good service, fast and very kind, the two girls, very grateful and we will always assist this agency, Yeni and Yunet
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June 2023 by esperanza martin
I loved Mrs. Yenis's service, she knew her job and the company perfectly, she helped me with all my questions and explained details that no one had detailed to me. Everyone in the store is very friendly
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June 2023 by Nora
Excellent service in this store, very good treatment from its employees. I recommend them.
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June 2023 by carlos lugo
Florian, a very good and pretty boy, I also love his service.
