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September 2025 by Kristine Borrero
I’ve been coming to this gym for a while and I’m really impressed. The equipment is always clean and well-maintained, and there’s a great variety for both strength training and cardio. The staff is friendly, helpful, Orlando was super helpful helped me with my membership. it’s a welcoming environment for all fitness levels. Highly recommend for anyone looking for a supportive place to work out.
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September 2025 by Benito Gutierrez
I visited LA Fitness in this location as a guest of a friend and asked for help finding a low-sugar, high-protein shake. Given my family history with diabetes, I'm careful about my sugar intake, even though I'm slim. I'm trying to build muscle, not lose weight, so a high-protein, low-sugar, low-calorie shake is essential for me. However, the staff member that makes shakes seemed judgmental and assumed I was looking for a 'fat burner' shake. I didn't appreciate the attitude and assumption about my fitness goals. Despite this, I tried the strawberry and banana shake that he rushed to make anyways while I was trying to decide what I wanted, which tasted good, but it wasn't what I was looking for I got it anyways from him. Since I'm not a regular here, I didn't make a big deal out of it, but I hope they can work on providing better customer service and avoiding assumptions about their clients' needs. I won't order another protein shake at this location again. It isn't worth the judgement and wrong assumptions specially if he was trying to decide what was best for me while I still payed for the shake regardless so it didn't go to waste. I have ordered a protein shake at other LA Fitness locations before and I haven't had an issue at the other gyms or them saying I didn't need to lose weight when I wasn't looking for that.
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September 2025 by Camila Cuesta
This place is absolute trash. This is one of the most expensive gym memberships and every single machine is old and rusty and a lot of them out of service for weeks or months. Also, at least for abs there is very little selection. There is a single decline bench which rattles around when you’re trying to do crunches. For the love of god get some new equipment this is ridiculous. It’s insulting to pay for this.
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August 2025 by Mario Morera
Gym has great staff. Maritza at the front desk is very welcoming and helpful. Machines are a bit old but get the job done.
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July 2025 by Chris Drake
The best gym.
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July 2025 by Hector Gonzalez
On a Saturday morning, Late June, I was attempting to try this gym out, it was my very first time, I had never been there. Well, Let me sum it up , the front desk employees particularly one of them were extremely rude and absolutely unprofessional. He was threatening , and expressed himself in an inappropriate and aggressive manner.
I just simply walked out.
All of this out of a simple verification process, where I had to repeat myself several times, it seemed as if these two young men were unwilling to cooperate.
I find it disturbing and concerning that LA fitness will have employees such as these attending guests.
If I wasn’t able to try the gym out for whatever reason, I would completely understand and just respect the process; however, being treated fairly with respect, courtesy and correctly is the standard LA fitness should have.
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June 2025 by Olivia Gottshall
Honestly, it does not surprise me that even after all these years, this place has not improved at all. It’s still basically Bally Total Fitness just with the name change. The showers are old fixtures and they barely work. Good luck to anybody who has to go to work right after their workout, because you’re not going to get an adequate shower. The steam room is always broken. It almost never works and when it does, it’s broken the very next week. I went into the sauna tonight, that was a joke. It wasn’t even warm and yet when I checked the setting, it was close to the hottest level there was. Not to mention that a majority of the machines don’t even have the numbers on the weights anymore. So if you are not familiar with the model, you don’t know what weight you’re lifting, which can lead to injury if you’re not careful. Nor do many of them have the five increment weights that are supposed to be there so if you need to increase your weight, you have to go by 20 pounds. And several of the machines weren’t even working properly and were not labeled that they were under maintenance. I would be surprised if not a good number of people have been injured because of this location. It is deeply concerning to me that the management has not done anything to make improvements in all these years. I have seen several other locations be remodeled and updated and this one has remained the same, in the Stone Age. I will definitely never be coming back to this location even though it’s more convenient.
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May 2025 by Luthien Beren
Never have I feared for my safety as much as I did when I got on their rickety equipment. I genuinely feel bad for the people who have to work out here on the regular.
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May 2025 by Daniel Lodai
All the machines needs maintenance. They need oil all dry up full of rust. Every month they are collecting monthly fees but they are not investing.
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May 2025 by Brahim Almarales
The only LA, big name gym that gives you those traditional, smaller gym, close knit family type of vibes. Everyone from gym attendants like Addy and the other ladies, to front desk personnel like David and Fabio, and really the entire afternoon crowd, all make this the best spot. Always super clean, throughout the day and week.
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May 2025 by wily231
Great gym with few people
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May 2025 by bernie gonzalez
Front desk attendant provides great service she's the best!!!
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April 2025 by Andrew De La Rosa
I don’t understand why people don’t put their weights back. I get it, easy money, not a lot of effort - but come on. If it wasn’t because I think the one on 49th and W 6th is 10X worse, this would get a lower score.
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April 2025 by Ligia Obeso
Maritza at the front desk is amazing!!! She is so friendly and makes coming to this location a joy. Today 4/13/25 I’m editing my review. Still keeping the 5 stars just wanted to bring to the attention of the owner or manager the need for light free weights. There’s is only 1 pair of 10 lbs and 15 lbs weights in the entire gym sometimes never to be found.
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April 2025 by Enrique Benitez
W staff, W gym. This place is good to get a quick pump and do cardio at. Worth the price
