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January 2024 by jose garcia
The car wash it self is great but you guys have to do something about how long ppl take on the vacuum. Hold everyone else up
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December 2023 by Patricia Rojas
I have been a customer here for about 2 years. I have two cars that both have an individual membership here. One of them was linked to a card I no longer use, therefore we changed it to a new card and the membership is being charged monthly without a problem. The other car, when I went to get a wash the other day, I was stopped by the gate and one of the representatives told me that the card in file was not working, therefore my membership was stopped. I explained that the card on file does work and is active, as I use it for other purchases all the time. i also showed them the last charge they applied to the card, which was in October 23rd. The way I see it is, they just want to charge customers more and ask them to add a new card to charge them the new price, which if I'm being honest I had no issue with because I do like the service they provide. I just wish they were more transparent about it, and just told me instead of making it seem like my card has a problem when it doesn't. It's not the payment not going through, it's them not wanting to charge it and asking the customer to create a new membership to charge them more. I am not looking for anything in return as I am simply getting a new membership for that car, but I do think the complaint is warranted and I hope they just start being more transparent about their price changes.
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December 2023 by Xavier Contreras
They used to give you freebies often. Not anymore and also the way this carwash is set up is kind of weird. Free loaders come to vaccum the car and they cause jams for the ones who actually pay to wash their cars and need to vaccum as well. Besides that the customer service is excellent and the staff is friendly
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December 2023 by Tony Torre
The USA currency known as CASH is no longer accepted. Hard Pass.Luckily the hand car wash places, gladly accept cash.Like a good old patriotic American company should.
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December 2023 by Adrian Noriega
Really nice idea overall but this place in particular is not giving a great service. Some vacuum spaces are not working at all and it’s supposed to close at 9PM not 8:45PM or 8:50PM. Issues like this have been happening more often. Nice idea but needs work or better management.
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November 2023 by Freddy Duque
I had and incident Friday October 20th, on the 49st Hialeah location.An object went under my car into the car wash tunnel and damaged a lower cover. The incident occurred inside the car wash with an object foreign to my vehicle.It's been over two weeks and the CarWash is still ignoring my messages and calls.This is a clear case of business misconduct.
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October 2023 by The Truck Company
Very nice car wash. It leaves the car super clean, and the vacuums are powerful. They have memberships which allows you one daily wash. See representative Aned for a membership, she will explain how everything works perfectly.Services: Auto detailing
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October 2023 by Gustavo Sanchez
The car wash on 49 street is amazing! Aned was very helpful and had a great personality. I would definitely go back to get my car clean here again!
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October 2023 by Joe Walker
Best car wash in south florida. Aned explained very well how the membership works. Highly recommend this place.Services: Auto interior vacuuming
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October 2023 by Anthony
She was very nice & showed me the mo they plan that I couldn’t refuse. I love it?? thankkkkkk youuuuuuuuuuuuServices: Polishing
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August 2023 by Lazaro Negrete
Awesome service, my car was clean. Special thanks to Samanta that helped me out aswell, explaining all the membership options. They are actually worth it, I highly recommend El Carwash.
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August 2023 by Christopher Garcia
Wouldn't recommend this location. The vacuums are before the wash, which does not let you wipe up the extra water that isn't blown off after the wash. The location is extremely small; the line for the car wash clashes with the cars at the vacuums and the exit from the actual wash is too close to the exit from the property which causes people to have to hit the brakes in the wash before it's over so as to not hit the car in front of them.
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August 2023 by Diana Mian
Very nice car wash. I can’t believe the machine clean my tires. They were so muddy but they got them clean.
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August 2023 by Patricia Veitia
Every time I come to this location is waist of time . Always to full or broken or close before normal hours. Sucks bc you do pay a membership to access this services.
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August 2023 by Sun Shine
Good for a quick vacuum session. Unless you have a membership just go to Bussy Bee in North Miami
