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June 2023 by Nichelle W.
So I visited the one in Orlando and had a great experience, they had everything that I needed and more. And of course you can't leave without your hot dog and Coke.
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March 2023 by Idalys Santos
The best service. Alan and manager Alexis were extremely pleasant and helpful. I highly recommend Costco eye center in Hialeah.
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October 2022 by J P.
This location is horrible. They really need better organization. Lines wrap the entire store. You cannot get to the products because the lines are in the way. Shelves not stocked when they open. And you can plainly see the merchandise, it's just not on the floor. A disaster. Costco has great items, this one just needs to do better.
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August 2022 by Luis M.
The parking lot is dangerous with cars coming at you from every where.The screening at the door is a waste of $ since you can't buy without a current membership.At this store they treat you like cattle The one in Broward is much nicer and has better inventory.
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August 2022 by Jose G.
William at the front door basically called me a lier after telling him my wife was inside and she had the card he said in these words " I don't believe you call your wife" well guess what I called her and I told her to get the membership card throw it in the garbage leave the cart and to come out of the store after at least 15 years I will not set foot at another Costco they can keep their products BJs has better customer service. William I believe you yes you are not that smart and you suck at customer service.
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June 2022 by Adasis B.
This local Costco is one of my faves. Although one of the oldest stores in South Florida, many of the associates have been here since opening. They are constantly bringing in new products and the store is always clean and organized. My only complaint is that they have done away with the books section. The lines tend to move along fast even during the busiest part of the day or weekend. They also help you in the self-checkout section. The food court could be larger but it works. They recently added self-checkout POS systems in the food court and are working out the kinks with the customers.
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May 2022 by rainbow plush bros inc
I want to thank Alan for helping my son and I today. He was so patient and informative to us. He took his time explaining to my son the options he had. My kid is 12 and shy, however; I was amazed how he had a conversation with Alan. We left extremely happy with the price and the customer service he gave us.
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April 2022 by Hillary Chandler
Pharmacy is SO much faster than any other.
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March 2022 by Mark M.
Not the best Costco to go to around here. Feels a bit old and I dislike the layout of the parking lot. Staff was relatively friendly. Clothing was neat with a good amount of selection.
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March 2022 by Alejandro Sananez
Well organized and professional. Good price/quality ratio
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February 2022 by Julie Ghazi
I came here for an eye exam and had my appointment with Dr Gonzalez. He was great! Extremely efficient and very knowledgeable. I had been using contact prescriptions given to my by my previous doctor and I was still seeing a bit blurry and I found them pretty uncomfortable. Dr Gonzalez did some tests, gave me a new prescription saying the ones I was given by my prior optometrist were incorrect. The prescription Dr Gonzalez gave me is perfect! I can see much better now and the contacts are very comfortable. I highly recommend this place!
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November 2021 by Junkmail B.
Me & my family have been members with Costco for over 20 years. The thin black guy with the goatee that is usually at the entrance/exit is usually rude, abrupt, and discourteous to customers.Management needs to pay attention to this employee or move him to shipping & receiving away from customers, or terminate him. He is negatively impacting this company and this store. I don't know how this Miami Lakes Costco hasn't lit up Costco's corporate list for top worst stores needing an intervention on customer service training from the store manager all the way down. This place is a direct indication of poor quality management from the top down.If this isn't addressed, more customers will cancel & leave.BJ's Wholesale is just 5 blocks up the road, has about all the same products, very competitive price points, also sells gasoline & diesel. In addition, their customer service is more friendly.Hey Costco. I'm a member for over 20 years. If my honest comments & review of this Miami Lakes store upsets you, then good; maybe you will do something to fix the substandard customer service and low quality employees. I might expect that quality at McDonald's drive-thru (just an entry level job & business) but not where I have to pay a membership. What!? I'm paying to be treated poorly? Yeah, no more. BJ's is a minute up the road & they understand customer service. You should borrow their training manual.
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March 2021 by Gabriel A.
I absolutely dislike shopping here. You have hassled on your way in to make sure you are member. It's not enough for you to say you are a member, you have to physically display the card to them. Keep in mind I don't believe people walk in here randomly to buy a gallon of milk. Furthermore you are paying a fee to get harrased on your way in and on your way out by them stopping to make sure you are walking away with every you paid. As if you can stick a bulk item down your dress or pants to hide and walk out with it. Likewise when you go and pay they only accept cash or Mastercard. They don't accept discover nor Amex. Ridiculous. Never coming here again.
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March 2021 by Elaine A
Dr. Gonzalez is awesome. Great team,very professional staff.
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March 2021 by Giscard Elie
Good customer service and the Kirkland signature glasses are an absolute steal.