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June 2024 by Marbelis napoles
In the years that I have lived in the USA, I have never entered a store where the service is so bad, the lady who works there apparently does so upset, anything you ask her SHE DOESN'T KNOW (that's what she tells you) with a bad face she won't tell you. Greetings, he doesn't explain the offers. In short, it's a disaster, with so many people in need of work and the boy, he doesn't say good things, he looks at you and as if you don't exist or as if the money you have is of no use, I recommend that you don't even VALUE there. ??
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April 2024 by margarita valdes
Exactly if I could give -0 stars I would also do it, the lady they have as a salesperson should not be serving the public, she has no training for it, they are stopping selling because they have a person with such a bad character in that place (red alarm) for the owners. Take better care of your money because there are many people out there who want to work and progress.
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April 2024 by Elena Beatriz Rodriguez Martinez
If I could give 0 stars I would, very bad service, the lady was poorly educated and rude. And apart from that, it gives you false information about returns, when the receipt itself clearly denies it. I had to go to another CosmoProf branch and they solved my problem instantly. I will not return to this place again
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April 2024 by Johanny Morales
The place is very clean and excellent costumer service. I really like it.
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December 2023 by Yanet Martin
Horrible service, I went there last Saturday and the cashier who was there was super rude, first of all, between cheese it was her and I alone, she was on the cell phone and she wasn't even able to say good morning, that says a lot to say for the I visit the store regularly even though I live far away because I lived in Hialeah for many years and they never treated me poorly. I tell you, anyone who works with the public has to have very good customer service, for that we have the license.
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October 2023 by Yaliensky Almenares
My experience in this place was horrible, I was served by a short, chubby lady, who from what I see is the same one everyone is talking about and she practically forced me to buy a shampoo that I didn't want. I was looking for the olaplex and ended up buying the it's a because he told me that this other one that I was looking for didn't work. And it turns out that the one that didn't work for me is the one she recommended to me. His treatment of people is very ugly. Maybe despóstame told me that the place was not frequented by people of African descent. I don't know how they have someone like that working in this place.
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August 2023 by Carlos Rafael Alfonso
Store with a barber and cosmetologist license sells professional products for barbers and hairdressers.
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June 2023 by Javier Gonzalez
Excellent products of very good quality and above all the attention of the clerk. A lady . I don't remember the name but the kindest person in the world. Congratulations
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June 2023 by grinchy lee
Good afternoon, I had a bad experience. There is a woman at work who has no way of dealing with customers. She told me that she couldn't test the dryer because they weren't authorized to do that and that if it was broken, I should go to the babyliss company. Pk, they couldn't change it for me either. $180 dryer I'm not going anymore, I'm not going to buy anything else. She has short hair and is chubby. It's a shame she has such a bad manner with clients.
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June 2023 by Odalis Chiu
The truth is I have no idea where the 5 stars come from, there is a lady who doesn't explain anything clearly because she doesn't know I haven't been there for a while and the truth is I have a very bad impression of the place, they should have someone qualified
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February 2023 by Haziel Llanes
Horrible service the lady at the cashier is unhelpful, rude, and unknowledge. She was very distant and cold to another customer asking for help and gave attitude to me when asking simple questions. I hope people like her are soon out of jobs, it would truly be for the best.
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June 2022 by J White
Hard to do business with people who do not speak English.
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June 2022 by Ana Gueva
What bad attention, what people who are so unpleasant to customers. They are not friendly, they always have a brave face. Go to salon centric. The people there are very kind, they help you whenever there are offers.
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June 2022 by Danna Garcia
Terribleeeee, the service in this place is super bad, very bad attitude with the customer, they never know anything and always respond in a bad way.
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June 2022 by It’s pro Gaming bro.
I hope they go bankrupt because they don't let people in in general, the service is very very bad and not just anyone can enter, it's the most ridiculous thing I've ever seen ???
