Budget Car Rental at Westland Mall offers excellent customer service, with staff providing special attention and helpful suggestions to save money. Customers appreciate the friendly assistance over the phone, making the rental process easier. While the cars meet expectations, some have noted that total prices can change unexpectedly, such as additional charges for holidays. Despite this, the overall experience is positive, with a focus on customer care and support.
Overall good experience, car was as expected but total price changed at the end because Budget added an extra day due to holiday even though it was returned on time.
June 2023
Extremely helpful customer service. She gave me suggestions to save me money. She didn’t mind answering all my questions.
July 2021
Daniel was very helpful, the best agency we have gone to. Highly recommended. Will definitely come back.
