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March 2023 by Gretchel Cabrera
(Translated by Google) Terrible bank, I don't live in Miami, I got to the parking lot to manage a service at the bank and when I crossed to the juice palace to see what they were offering, they took my car in less than 10 minutes, reported by the bank, I had to pay $180 for what I am no longer going to be their clients, very ugly what the administration does(Original)Pésimo banco, no vivo en Miami llegue al parqueo para gestionar un servicio en el banco y al cruzar al palacio de los jugos a ver q ofrecían me llevaron el carro en menos de 10 minutos reportado por el banco, tuve q pagar 180$ por lo q ya no voy a ser clientes de ellos, muy feo lo q la administración hace
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March 2023 by Osmar Nodar
(Translated by Google) They will never have 5 stars, it is not a good bank, they are also dedicated to calling the tow truck to pick up the cars that are parked in the square because it is not even in the parking lots marked for the bank(Original)Nunca van a tener 5 estrella, no es un buen banco, además se dedican a llamar la grúa para que recoja los carros que se estacionan en la plaza porque ni siquiera es en los estacionamientos marcados para el banco
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October 2022 by Ana Maria Moore
(Translated by Google) Always, short deposits, they declare missing money, and the cashiers seem not to be prepared for this type of service,(Original)Siempre,los depositos cortos,declaran faltante de dinero,y las cajeras parecen no estar preparadas para este tipo de servicio,
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September 2022 by Randie B.
Terrible online customer service. After spending more than half an hour verifying myself and trying to activate a new debit card I'd had enough. Then I was told that there was a problem with all the new debit cards that were sent out (seriously). Between Tyler and Ingrid mismanaging the whole thing I'm ready to find a new bank. With all their closures it might be a good idea. The branch experience is great (FIVE stars). I wish I could say the same about the online service. Please note: This review is directed to the Miami Lakes headquarters of BankUnited.
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July 2022 by Aliancito neira
(Translated by Google) I wish I could give it 0 stars it is the worst bank I left my vehicle parked for only 50 minutes and they took it away now I have to pay 106 dollars. The worst bank in the world. Bad bad bad bad. They are super cruel I hope they bandalisran it and destroy it(Original)Ojala se le pudiera dar 0 estrellas es el peor banco deje estacionado mi vehículo por solo 50 minutos y se lo llevaron ahora tengo que pagar 106 dólares . El pero banco del mundo . Malo malo malo malo . Son super crueles ojalá lo bandalisran y lo destruyeran
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April 2021 by Lidia Antipieva
(Translated by Google) Thank you for good service to your customers.(Original)Gracias por buena atención a sus clientes.
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February 2020 by Julio cesar Martinez
(Translated by Google) Lousy attention(Original)Pésima atención
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October 2019 by MrDJvinnie
Visited the bank today, Nayda Aragon helped me with some statements. She was very professional and friendly. Recommend this branch.
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October 2019 by Dave Duperon (supa dave)
Terrible customer service. I walked in just to cash a check, lady scanned it said her computer was slow. I waited and waited and waited. 30 mins later she still didn’t know what was wrong with her computer. Mind you the bank was totally empty. 7 other people on staff. Nobody could cash the check and they didn’t know why there’s computer wasn’t working. Completely incompetent. I went to another Bank United and they did it in under 5 mins. I will never go to this bank again. If you can’t cash a check in under 5 mins which is basic banking, why are you even open? 7 people, 10 computers, 0 results. Now I know why the bank was empty in the first place.
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April 2019 by MrDJvinnie .
Visited the bank today, Nayda Aragon helped me with some statements. She was very professional and friendly. Recommend this branch.
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March 2019 by Dave Duperon
Terrible customer service. I walked in just to cash a check, lady scanned it said her computer was slow. I waited and waited and waited. 30 mins later she still didn't know what was wrong with her computer. Mind you the bank was totally empty. 7 other people on staff. Nobody could cash the check and they didn't know why there's computer wasn't working. Completely incompetent. I went to another Bank United and they did it in under 5 mins. I will never go to this bank again. If you can't cash a check in under 5 mins which is basic banking, why are you even open? 7 people, 10 computers, 0 results. Now I know why the bank was empty in the first place.
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October 2018 by R
Opened account and made a cash deposit. Came back about a month later to make another cash deposit. Teller informed me that the cash deposit was on hold for a month. Can't believe that cash requires clearing period now. Closed my account.
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October 2018 by Robert Ortega
Opened account and made a cash deposit. Came back about a month later to make another cash deposit. Teller informed me that the cash deposit was on hold for a month. Can't believe that cash requires clearing period now. Closed my account.
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October 2018 by Calipso Lt
Good customer service and fast
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May 2018 by ana vilma Guilarte
Excelente
