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February 2024 by Yudy Olivares
Bad costumer service
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December 2023 by Henry Cortéz A.
A place where you can cash checks responsibly...
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October 2023 by Erick Barrera
Very polite, knowledgeable, courteous, friendly overnight young man. I'm so sorry I forgot to ask his name
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October 2023 by Jerlean Akinjayeju (Jerl)
Very nice & helpful workers
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April 2023 by _ OneHovaRon
The store manager has failed to provide any customer service experience after being a faithful on time paying customer. Everything about relationship or any ethical form of de-escalation was instantaneously thrown out the window when no intention of service was expressed. With a very dry, sharp, and hostile tonality; manager Lillian Salcedo is not deserving of role of manager after demonstrating very poor service. The store is in dire need of a Human Resource review after how unprofessional and distasteful this experience was. Apparently, no book keeping of confirmation of paid loans is tracked on Amscot’s end, only a receipt once given to you and that’s it. With a pretty flawed system, and the manager skipping the important step of verifying who I am besides legal name, she has failed to ask security questions such as: last four of social and or proof of address to see if this was truly me; as well as my phone number. You would think this would be common security procedures, but no; she just took my name and rolled with it. They lost me, and this is how they lose valued customers, never again with this location. Dreadful.
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April 2023 by MMG DESIGNKING
I have been waiting here no see me people just going before me I will not recommend this location
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February 2023 by Adrian
Bad experience. Liliana attendant very impolite. She got upset with my respectful customer question and no answer my question about my account. 1 star review for this rude worker.
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June 2022 by Tailored Autohaus
Needed to send a couple western unions to my family over seas. It was an urgent matter. Visiting this place and experiencing the 40 minute wait in line made it even more frustrating. Went straight to publix and did it in 4 minutes. They either need more employees ir team members that’ll prioritize clients more..
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February 2022 by D R
If I could give zero stars I would. If they work as much as they talk it would be amazing. I am here for more than 25 minutes at the cashier just waiting for a money order. They picked the money , gave a paper to sign and went to talk to other people. It’s frustrating the lack of customer service. Go somewhere else.
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April 2021 by Angel Castro
. Eliud is too slow and relaxed to assist customers. The office was empty when I arrived, and he spent 20 minutes to make a simple Western Union transfer of 34 dollars. That's ridicoulus
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November 2020 by Ledis G
Very bad customer service
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July 2020 by Briana Wilson
Everyone moves so slow. The employees look miserable and the service is just as sad.
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April 2020 by kanz Hamdaoui
Looks are diciving 2 tellers in big facility, super slow service.
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February 2020 by Ken Rizzo
Good and convenient
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January 2020 by Erick Barreto
I have been here over 1 hour no sense of who came first or last they take forever with each customer and are really disorganized no customer service