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March 2024 by Panda
Fraud advertising, ridiculous high bill and the worst customer service, especially Christopher
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February 2024 by R Pearson
Henry was the most patient and kind agent. He made my experience in upgrading to a new phone easy and pleasant. He is a true asset to Verizon.
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February 2024 by Shirley Young
Chris....was very good multi tasking....the computer went down. He had to activate new phone the old fashioned way...via phone call to customer service....took some time but got it done! Thanks Chris
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January 2024 by Pat Maltese
Micheal was very helpful, knowledgeable and pleasant to work with.
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November 2023 by Michele Wilson
RaySean was an excellent representative. He stayed calm and never lost his patience, even when we ran into obstacles. I was very pleased with his knowledge and help. Getting my new phone was a pleasant experience.
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November 2023 by Mary Strahin
Chris and co workers took very good care of my patient when she got her new iPhone. I would recommend anyone who needs need phone to go there.
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November 2023 by Ronnie Backlund
The staff were very helpful and friendly, even though they were overwhelmed. I waited patiently and was helped as soon as they could, but having a couple extra staff members couldn’t hurt on the weekends.
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November 2023 by Rich King
Wonderful service by Mike. He was friendly, helpful and patient. He is definitely an asset to your store.
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November 2023 by Betsy Roberts
Mike was professional and friendly. He was patient with our questions and very informative with the new features on our phones.
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October 2023 by Carmen Bernal
Sales associate was very helpful and knowledgeable with my purchase of an IPhone 15
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October 2023 by Catherine Arena
The only Verizon store I will walk into! Never feel pressured. Staff is friendly. Especially, Ray Sean! Amazing young man. Informed me of all my options, I was not pressured or rushed to make a decision. I came back next day and Ray Sean set up our phones and ordered my daughter the Z flip 5. When that one arrived he took the time to set that one up and show her key short cuts and helped her with her e-sim card issue. He's cool -daughter that had issues with e-sim card
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September 2023 by HughesTruly
Henry was superb! He went above and beyond to help meet the needs of our family! Love our watches and iPhone 14s!
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September 2023 by richard howard
All though, I was satisfied at the end. I was not very happy with how it began, I was not acknowledged when I walked in and Waited about an hour or more. I guess they can't handle more than one customer at a time!
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August 2023 by Robin Hembree
Nicole was amazing - fast, efficient, personable and guided me through everything. Great experience.
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July 2023 by Steve Garrison
Worst customer service ever! Bought a screen protector for 68.00 and they refused to warranty it in 3 weeks! I was in the system and the proof of purchase and I was asked to leave ! The girl that works there is rude , and has horrible customer service. I asked for a manager and then she called 911. I have no clue what makes people so irrational? Go somewhere else or order online. The customer before me was getting little of no help and left quite irritated. Not sure how that was my problem.
