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July 2024 by Natasha Allen
Avoid this store at all costs. They charged me to set up my phone but didn't have wifi so they couldn't set it up.
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July 2024 by Electric cOOliN
every time I go into inquire about some sort of promotion that they post on their marquee, I find a local resident sitting in a chair stating that it’s the worst cell phone service they’ve ever had in their life. Then when I wait for long periods of time waiting to just even inquire, turn around and leave
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June 2024 by Brian G. Chapman
Nice people and helpful. I had to get a new phone yesterday and the associate that helped me was so helpful. He had been working for Verizon for years and he really knew what he was doing. I had some bad luck with my last iPhones so I bought a Google pixel 8 phone. He transferred the information for me and was an all around good guy with a lot of knowledge and patience. I will be back to see them again.
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June 2024 by Raheem Bishop
Good store
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June 2024 by Nori Sue Fey
Beware!! Would give them 0 if I could. Worst representative of Verizon possible. No customer service unless you “buy” from them, despite the fact Verizon corporate sent us there. Young punk kids working there I guess because good help is hard to find so they are desperate. Will be transferring our 5 phones back to AT&T.
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June 2024 by Alex Mathews
Super shady, didn’t give details about pricing unless you specifically asked. I went in to just get a new phone, a screen protector and a case, that was all. I told the sales guy that I just wanted those things, and I would pay it all in full so my monthly bill wouldn’t change. Obviously the next bill would be 35$ more cause they add a new phone fee but that didn’t bother me. He didn’t help me set up my phone, just rung my items up and sent me on my way. He then charged me for setting up my phone 40$, threw on a charger that was another 37$ that he didn’t tell me about and my monthly bill went up another 7$ cause he threw on a protection plan that he didn’t tell me about. He seemed like a nice guy but I guess I was wrong. If you’re thinking about going here make sure you ask about everything.
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May 2024 by Carol Leonhard
Although Spectrum was incredible slow, Snow graciously handled the whole process. Thank you to him!
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May 2024 by Christie Eubanks
So helpful as usual. Don't know what I would do with out their help.
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April 2024 by Christine Goodwin
Thomas was great! His patience with the issues we encountered was amazing. He was calm, knowledgeable and easy to work with. Highly recommend.
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April 2024 by Rebecca Haaven
I have not been able to send or receive phone calls for 4 days, and no help from Verizon. Go elsewhere!!!!
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March 2024 by Panda
Fraud advertising, ridiculous high bill and the worst customer service, especially Christopher
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February 2024 by R Pearson
Henry was the most patient and kind agent. He made my experience in upgrading to a new phone easy and pleasant. He is a true asset to Verizon.
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February 2024 by Shirley Young
Chris....was very good multi tasking....the computer went down. He had to activate new phone the old fashioned way...via phone call to customer service....took some time but got it done! Thanks Chris
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January 2024 by Pat Maltese
Micheal was very helpful, knowledgeable and pleasant to work with.
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December 2023 by Jackson Baldwin
Quick & Easy!!
