-
February 2024 by Brittney Townsend
Great customer service highly would recommend this location to my friends and family.
-
March 2022 by Angela Woolsey
Cause of the knowledge of the tax preparer. She should of been prepared for the tax situation for this year. So therefore didn't do it properly.
-
September 2021 by J T
Very unprofessional, if you like a screaming lady telling you shes behind to get out doesn't care that you had an appointment then this place is for you
-
April 2021 by tarsha green
The common courtesy
-
March 2021 by Lucas Phillips
Very respectful and helpful
-
February 2021 by Jeff Thrasher
Very unprofessional, if you like a screaming lady telling you shes behind to get out doesn't care that you had an appointment then this place is for you
-
February 2021 by Jeff T.
Very unprofessional , receptionist was nice and professional but the lady that was behind the cubicle was something else. We had an appointment scheduled walked in and filled out paperwork no problem came back at our scheduled appointment and all hell broke lose . Said that we need to leave and come back when shes done. Turned the whole thing on us that we were impatient and not understanding .my wife asked how long will it be she through her arms up and was like i dont know , says you people are so impatient .If you like this kind of treatment and threats to call authorities just for talking back and asking a few questions than by all means this is the best tax place for you. For a further note this had nothing to do with covid we both had on our masks and were social distances!
-
January 2021 by Josh Coy
They are always very polite and happy to see you. They always do all they can to give you all you can get. I have used them for many years never have any problems.
-
March 2020 by Lawrence Markey
Easy and simple for me.
-
February 2020 by Austin Russell
Quick and friendly service. Felt welcomed and they cared.
-
February 2020 by Patricia Humphrey
Great service
-
December 2019 by Mary Hollie
this is my second year there wonderful
-
October 2019 by Michelle Dorminey
My husband and I went to H&R Block in Hawthorne on March 11, 2019 and paid to have our taxes prepared and filed, and paid an extra fee to pay our taxes owed with a credit card. The payment showed on our credit card that day. On June 3, 2019 we got our first notice from the IRS stating that they had not gotten our payment. H & R Block did not submit our information properly so our payment never got processed by the IRS. I have been trying to reach H&R Block since June 4 and nobody with any authority has called me back. Several messages have gone to my local owner, the district managers, and above. H&R Block says they have you covered, but they did nothing to help me fix the situation with the IRS. It took me two months and many, many hours and phone calls, but I finally got it resolved myself. They say they have your back but they definitely don’t when you need them.
-
September 2019 by Michelle D.
My husband and I went to H&R Block on March 11, 2019 and paid to have our taxes prepared and filed, and paid an extra fee to pay our taxes owed with a credit card. The payment showed on our credit card that day. On June 3, 2019 we got our first notice from the IRS stating that they had not gotten our payment. H & R Block did not submit our information properly so our payment never got processed by the IRS. I have been trying to reach H&R Block since June 4 and nobody with any authority has called me back. Several messages have gone to my local owner, the district managers, and above. H&R Block says they have you covered, but they did nothing to help me fix the situation with the IRS. It took me two months and many, many hours and phone calls, but I finally got it resolved myself. DO NOT USE H & R BLOCK!
-
April 2019 by Cathryn Somers
The charges. I spoke with multiple other places after filing and would have been charged half of the amount I got charged with H&R Block
