“I emailed the company multiple days ago with complaints on a few aspects of the vehicle that were defective. I have not heard anything back from them. It scares me that we bought a $600+ vehicle for my kids and it is broken and no customer service to help us. EDITED- After my original review, the company reached out letting me know they did not receive any of my messages that were submitted through their website. The company put me in contact with the production company. I was able to work with them to order the new parts I needed to fix the car issues. Please know that the weight limit of the product listed on their website may not match the recommended weight limit from the actual production company! In the end my toddlers do enjoy their "truck"!”
Toy Stores
“I emailed the company multiple days ago with complaints on a few aspects of the vehicle that were defective. I have not heard anything back from them. It scares me that we bought a $600+ vehicle for my kids and it is broken and no customer service to help us. EDITED- After my original review, the company reached out letting me know they did not receive any of my messages that were submitted through their website. The company put me in contact with the production company. I was able to work with them to order the new parts I needed to fix the car issues. Please know that the weight limit of the product listed on their website may not match the recommended weight limit from the actual production company! In the end my toddlers do enjoy their "truck"!”