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November 2023 by Angela Yudice de Pineda
Jonathan is the best. He's bilingual and always in a good mode to help. We only like to talk to him when we need help.
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November 2023 by Jennifer Ortega
Jonathan spoke to Stacy (Secretary) and I (HR Manager) from West Wind Contracting, he was quick knowledgeable and efficient. He helped us find a solution to our problem. Thank you so much Jonathan, we immensely appreciate your help. Happy Holidays !
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November 2023 by arielbachar
Wow me and my boyfriend had the best experience at this T-Mobile !!! We’ve been to other locations and have not gotten the same service. Spencer went above and beyond to help us and Mari was a complete gem and really took her time to help us and answer all our questions. Thank you both so much for all your help :)
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September 2023 by Ingrid Ramirez
Such a bad service the woman employees seems like they don’t wanna work at all. The guys are super nice but the girls have such a bad attitude.
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August 2023 by George Franklin
I just stopped in to have My screen protector replaced. Sandra got Me squared away under 5 minutes. It was a lovely experience, professional, knowledgeable and speedy.
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August 2023 by Eftihia Bennett
We went to this store for the first time.The services are absolutely great.Johnathan who assisted us was very knowledgeable and very helpful. A great store. You feel valued and appreciated as a customer. Thank you for the Great Service!
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August 2023 by Dan M
Very rude management and some racism involved. I had phone shipped from T-Mobile to this store. And manager didn't want to give me the phone cause my passport is non American. I'm paying every month for 7 lines and they don't have problems to take money from no USA citizen. Very disappointed
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July 2023 by DeVon Stewart
Outstanding Experience!Store staff actually answers their phones! Manager Spencer answered a barrage of my questions prompting me to pick a Gallaxy S-23 Ultra. Salesman Michael did an outstanding job trading in my damaged Note 10, setting up my new S-23 Ultra, syncing my 2 phones, and selling me the right accessories! I left VERY HAPPY! ?
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July 2023 by Joe Really Knows Best!
I had to grab a Sim card for data. I called in and spoke to Spencer. He was very knowledgeable. I came in personally met with Spencer. He is the manager of this location. I was in and out in less than 10 minutes. Very friendly, knowledgable pleasure to deal with.
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July 2023 by John Freeman
Awesome place , excellent customer service , Jonathan M went far and beyond. He knows the products , plans and services that fit our needs. He was so clear explain all the details, fees, prices. Etc.
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July 2023 by Suzy Pin
Spencer was veryyyy helpful! Very honest, friendly and knowledgeable!He helped me through all the process that I needed to unlock my phone to take it to Brazil and even gave me some information that I didn’t know about deals.I highly recommend going to this store and having an amazing customer service like I just had.
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April 2023 by Roberto Mayorca
My friend have a situation were they used her information to open an account. The manager asked her to go to the store one week ago and told her that he needs two days to investigate. After multiples calls with not answer, today Manager told her they need to check cameras and this will take 5 business day. What a horrible customer service. Manager has CERO empathy with clients, CERO customer services skills.
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April 2023 by Mariana Numpaque castro
Horrible experience in this location. One of my friends got scammed here because they don't follow policies to verify ID. We tried to find out solutions and explanations with the manager, and this guy was even worse. Very rude and unprofessional. He got her waiting 6 days and every day she tried to contact him he had excuses to don't pick up the phone. This company should have better employers .
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April 2023 by Daniel Silva
Excellent customer service by JoaoHe is knownlogeble, friendly, and dedicated
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April 2023 by Luis Perdomo
My friend identity was involved on a fraud situation. Manager Christian Diaz it’s negligent.Be careful with this store.
