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October 2023 by Joey A.
Just spent the last year with problems with internet issues after I upgraded to 1 gigabyte of service. Since I had upgraded my service I didn't think that what was causing problems with my irrigation controller, wifi cameras, and or using the internet (spent countless hours on the phone with various tech support from these devices to figure out what was going on, but since our internet worked no thirdparty technicians could tell what was wrong with our various WIFI devices). I contacted Local tel when we discovered that our speeds were not showing the speeds we were paying for and they did get a service tech out and confirmed that all of the hardware was working properly, and by magic... we are nowing recieving the gigabyte of service we have paid for for over a year.When we asked if we could be given a partial credit for the fact that we have had paid for a gig and only recieving a 100 mbits we were told we should have known that was what was causing the problem. On top of this the lady I spoke to was rude and hung up the phone on me. Now I am going to have to spend the time to look for another internet provider.
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October 2023 by Shane Hall
Great selection of designer frames and even better customer service.
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September 2023 by Elyse E.
Although they have a large selection of merchandise, and the merchandise is a bit overpriced. If budget is not a problem and you do not mind paying then the store is fine
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September 2023 by Rosario Briceno
Very special attention....
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September 2023 by Juliana Perdomo
Customer service is 10/10!
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July 2023 by E M
Staff is warm, friendly and very professional to pick your glassed, etc.Dr Lau is a very special, caring, thorough optometrist. She works to help your vision?
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May 2023 by TR J.
I can only speak to experience with their customer service and online ordering system, and it was bad. I tried to purchase an item listed on their website and could never get through to the online order department or get a response after emailing them about the item. I gather this company does OK with the store locations, and that they tend to cater to Spanish speaking customers. Operators who answered my initial calls seemed to incapable of communicating in English, and had to route me to someone who could. I emailed, left a voicemail message and tried several times to connect to the online order dept by phone. My calls were misdirected, cut off or went unanswered time after time. That's incompetence and disrespect. So I recommend not dealing with them unless you go in person and have a good experience in a store location.
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May 2023 by Ross D. Rodriguez
Excellent attention
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April 2023 by Jonathan D.
I normally get my insulin syringes a block away at Walgreens or online but they were out of the size I like so I went here- Big mistake. If you're not a little old lady you will be profiled when asking for medical supplies. You don't need a prescription for syringes of any size, but they will look you up and down and deny you as if you're a criminal. Then say they can only do it if you have a prescription with them. I said that isn't the law, but They wouldn't back down and said then go get them "on amazon".
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April 2023 by Josh S
I went for a consultation here regarding my contacts as I ran out of dailies and was using glasses. I urgently needed an additional supply as I had a several day trip to a water park the next day. The optometrist and team were extremely helpful in determining the right lenses for astigmatism which were moist and comfortable. They have a great selection of glasses and contacts and are conveniently located in south Florida. The service was prompt and professional so I'd recommend locals and visitors alike to get their eye exam here!
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March 2023 by tsitsino premezzi
Excellent service, 5 star experience
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March 2023 by Georgana Canniff
Very good very helpful!!! I would recommend.
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March 2023 by ellie paiewonsky
My favorite place to buy and maintain eyeglasses. They are dependable, knowledgable and attentive, also bilingual. I have been going there for about seven years, never needed any other place. I highly recommend them for great service and selection of eyewear.
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February 2023 by Raul Fischbach
Excellent customer service, the best prices in Miami, quality of first-class optics lenses highly recommended
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February 2023 by lili colorado
Excellent service, and beautiful glasses. highly recommended