-
February 2024 by Katereka H.
I absolutely loved my experience with this enterprise, not only did Dainier Garcia have amazing service but he got me in a rental quickly, upgraded me, and was very knowledgeable. I enjoyed my experience so much so that I made my next 2 bookings with them for my upcoming trips......this is now my go to rental car company and location!!!
-
February 2024 by Tim-Me G
Great cars at a good price. Service was top notch A1+
-
February 2024 by Kayla Jones
I absolutely love the friendly and familiar faces I come across every time I visit.... They really love us!!!!
-
February 2024 by daniel sanchez astroz
Good service, super fast
-
January 2024 by Elizabeth Prizant
The team at the enterprise located on the corner of Pembroke Road and Dixie Highway were excellent! From my initial call to make sure they had a mini van for me through the whole rental experience and the return of the car. They were even courteous enough to drive me to the body shop to pick up my vehicle. This was a great location with excellent customer service skills. I will definitely rent from this location again in the future. Thank you for taking the stress out of car rental!
-
January 2024 by Ericka Figueroa
Extremely unprofessional, no patience, had me wait for another car several minutes because I took an additional two minutes for debit card (which was not informed to me in first place). Do not recommend this place! On top of this car was given to me soaking wet from 5 minute car wash they did before giving to me. Disgusting!
-
January 2024 by Mary Hunt
Very professional staff. Greet you when walk thru the door, thank you when you're leaving. Casey and Que' was awesome, I was in and out. Well organized. (Reminding everyone to have information ready. Ex.insurance,id, payment).Felt good to see Que again when I returned my rental. Computer was taking too long and she completed the y transaction the oldschool way. Printed and signed contract. That's a perso persont hat understands customer service cultivation. These ladies understands theirassignment.Sounds like a promotions is needed.
-
December 2023 by Martha Presinal
Insurance situations are no fun, but Casey Stewart made my experience a lot better. She was super patient, super kind, and explained everything on the contract in detail. She took her time to make the best out of a terrible situation.Thank you, Casey! You are such a humanitarian and it is truly appreciated when good customer service is needed.
-
December 2023 by Kristy MacLean
Dillon and the Team at the Pembroke/Hallandale location are the best. Always in and out within under 5-10min and usually have a good selection or a free upgrade when something is unavailable. Remember to ask for your Rideshare pickup/drop-off credit—they cover BOTH or drive you personally!! Best price and experience with rentals anywhere (been here like 3-4xs now!)
-
November 2023 by Paul L Thomas
Poor service.We will not be using their services. We told the agent at enterprise that we were going to use our own insurance to cover the car.Unfortunately, we were charged for the insurance anyway.We called our agent back, and she said, "We need to speak to the manager, and we have not heard from him to this day!" By the way, when we received the car, It ranked very heavily of cigarette smoke, and they noted that.We were charged $200 plus dollars extra for that rental.Picture is the rental we got from enterprise.I'd tell you guys, it was a horrible experience!Suggestions; 1. Review your contact and completely understand what you are signing for before taking possession of that vehicle.Never let an agent rush you because they're pressed for time and never take a car, That smells like smoke because they are supposed to be smoke-free.2. The rental agreement is digitally generated. A text would be sent to your phone with the contract.3. I stress this next statement with emphasis, always get a hard copy of your contract and go over it with the agent, you can trust me, and you will feel a lot better about yourself.Paul L Thomas
-
November 2023 by vanessa h
I had to rent a car last minute, Simone helped me out quickly so I could make my trip on time. There was an issue with a car that I initially rented but she solve the problem very quickly and professionally. I was so grateful for that. Upon return Mel helped check me in swiftly and made it super easy. Thanks Simone and Mel! I would definitely rent from here again.
-
November 2023 by Maria Jessie
Dylan provided excellent professional customer service for my same day reservation of which they did not have the option chosen. He immediately contacted me & gave a few other choices at the same rate with an upgrade. Thanks again
-
November 2023 by Crystal Leefatt
I've had a car rental with this branch for months. Simone and Dylan are the best. They work with me and make sure I get taken care of every time. Their customer service, everything in general is a 10 out of 10.-Crystal
-
October 2023 by Antreiz Richardson
This past weekend was my second time renting from Enterprise and the service was amazing!! Dylan was amazing taking care of the clients this past Saturday considering that he was the only person on staff. So thank you so much Dylan for all that you do !! ???????? I enjoyed my 2023 Ford Explorer, aka Big Back! ?
-
September 2023 by Haim Or
I had an outstanding experience with CASEY and her team. She was incredible and went above and beyond to help me. She was not only knowledgable but also very friendly and patient. It's refreshing to receive such top-notch service, and I'm truly impressed with their commitment to customer satisfaction. Thank you for making my experience a positive one!
