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July 2024 by Alisa Avery Magliano
Very helpful
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May 2024 by Erick Shariph69
The dealer has to sell you the deal to save money on the day of your purchase; because we want the cheapest possible price,but some times the cheapest is more expensive on activating your account for the first time. That’s why y’all bills is different when you switch to Metro; they welcome any account but the deal is the deal; then you switch back to the plan you want to keep. Is all about saving money people. I’m a customer myself ????
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May 2024 by Beatrice Daniels
Jessica is the best worker y'all got. She is real helpful and nice going. And she do her job good. I am really happy with the work she done for me the day I was in the store. Jessica is the best worker y'all got working for y'all.
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May 2024 by Christopher Davis
Metro - T-Mobile whatever it is all that has happened since they have merged is you can't get nobody on the line the hang up on you. They hang up on you I've been with Metro since they started.. this customer will be leaving now I've been insulted enough.
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January 2024 by William Figueroa
Visited this branch over the weekend to buy my wife a New Phone. Katie was our store rep that took care of us and she was amazing. She was professional, attentive and knowledgele . I highly recommend Katie like I said in the beginning she was amazing. Thank you
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December 2023 by Algarete y mas by: El coyote de las travesura
I don't even want to go thru it ? ??
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December 2023 by Danny Boone
Katy helped me with my phone upgrade and offered me the tablet . She was so kind and patient .
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December 2023 by Jorge Barrios
Katy was amazing. She was very knowledgeable and helped me with everything I needed. She gave me her full attention and understood everything I wanted and needed . She pointed me in the right direction. I am so satisfied with my new phone and her help. I highly recommend you ask for Katy . She is amazing
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December 2023 by kenley Peter
We got scammed. The white lady in the front was super nice so I’m not sure why she scammed us into paying for a $35 plan with insurance. We came in with my cousin to get an account open. She asked her for the $25 Plan. When she went to set up auto pay when we got home, we realized that she put us on a $35 plan with insurance which made the cost way more than it needs to be. Thankfully the online representative corrected the issue. We do not need Insurance on an old phone that we brought in.They probably get some kind of incentive for adding insurance to plans or opening up new lines. It’s disgusting and they’re turning out to be the Wells Fargo of Phone companies. Please ask for a receipt and a detail of your account before leaving the store and calling the online customer service care to make sure you’re on the right plan because they will be deceptive just to make a few coins. Also, she didn’t provide a receipt, I see why now
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November 2023 by Larosa Sippio
This message is for the Company you have a messed-up policy in place. if I can't get a pin code sent to my phone I have to get up and go inside a store to verify my identity. I don't have legs I get everything delivered to my house. it's very distasteful as a company to ask someone with a disability to find a way to your store then get hung-up on because no one can help me over the phone. There has to be a policy in place to help the bed bond people or person with a disability that can just walk into metro pcs. hey metro even if you sent the pin code to the phone doesn't mean it's the person who owns the phone on the other end. so, it's still not a safety measure that works.
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November 2023 by Lucas Rodriguez
employees were very disrespectful and no matter how many times we try to get help they don't want to. specifically the female employees
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July 2023 by Yajaira Ramos
Excellent atention
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July 2023 by David Theisen
Reception is poor. Sales guy pushy and annoying.
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July 2023 by K Vargas
Good assortment of products
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July 2023 by tink tink
The staff answered all my questions
