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January 2024 by Aida Silva
Second time going to la familia and the customer Service is wonderful. They even gave me gift boxes. Thank you la familia pawn!
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December 2023 by Bobbi Jo Seal
Great prices !! And the staff is always very helpful and kind. Wish I would have got his name today (cashier #2130) Haines City location bc he went above and beyond. Thank you and merry Christmas ?
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December 2023 by Lisa V
Quite a nice selection of many different items. Edgar helped us purchase an anniversary band, and was patient and helpful as I looked at 6 or 8 options. Very suprised and happy that they were also willing to barter to lower the price significantly.
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December 2023 by Mr. Bonez
Excellent customer service every time I go in. They have always great prices and has helped me out when I need the cash. Thank you La Familia and all the staff for all your help.
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December 2023 by Edward Rodriguez
They were very professional very helpful very time and I look forward to going back to shop there by far. Customer service was on point look forward to your back.
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November 2023 by John Walker
Great customer services. Always polite/ very helpful. Willing to go the extra mile and help you anyway they can.
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November 2023 by Carolina Bonanno
Everyone was very helpful and friendly… the store and staff are great… Joe new Management has really made a difference in the store and staff good job everyone! Thank you for your time it’s been a pleasure.
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November 2023 by James Dzuray
Amazing service, friendly staff first time there would definitely recommend to anyone thank you for a great experience will definitely be back in the future #satisfiedcustomer
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October 2023 by OhItzDuffy
Amazing service, very quick and efficient! I came to sell my PlayStation VR, and they bought for the exact price I was hoping for! Would definitely come back anytime I plan to sell anything else!
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October 2023 by Ziah W C
I went in because I needed a second computer monitor and they everybody was super friendly and very knowledgeable and I got a really good deal great customer service skills, hands-down
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October 2023 by Angelita R
This pawn shop is super wonderful. Every time I have gone to pawn a piece of gold they do everything possible so that I can get the money I need. The employees are very friendly and very respectful. I recommend them 100%.
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September 2023 by Liza Minnelli
Loved going to La Familia today ! Erica and a Co worker as well as a Manager helped me with everything I thought I needed ! The treatment was off the chain ! Loved my purchase ! Thanks !
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August 2023 by b c
Well the item I brought in a item I didn’t expect the max amount they told me I can get a loan for. It was lower then I expected although I did not want that much to pawn to it. I was a manager at a pawn shop for ten years so I know exactly how they do things. Erica was really nice and professional.She also offered to show me other items and checked for an item for me as well. Her service was great!
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August 2023 by Robert W
Gave us a very fair price for gold jewelry, and answered our questions. Made us feel comfortable with the transaction. We’ll definitely come back.
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August 2023 by Jode Frye
I've had my handgun on loan with La Familia and just got it out! They were wonderful and I'm very thankful to them for helping me when I needed the money and also with their amazing customer service. I wouldn't go anywhere else.