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February 2024 by Donnell Dawson
Very fast and professional. Keep up the great work.
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February 2024 by Supreme groot
Great service and fair prices. Reserved a car in morning and picked it up in the afternoon
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February 2024 by Sherys Monia
Every time that I have been there, I am greeted professionally with a smile. They listen to your needs and have went above & beyond with customer care. And the environment is not only friendly, but also very clean.
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February 2024 by World Nation
Best location honestly we been renting minivans and cars from you guys a lot because we go on vacation a lot and always have received the best service
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February 2024 by Shawn Maddox
Haines City Enterprise is awesomeAlways so helpful, kind and caring
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January 2024 by Victoria palmer
Made a reservation for 9am on a Sat. Called to get a ride, they don't do rides on the weekends...ok I understand. Was then told they don't have any cars. To quote Seinfeld...you know how to take the reservation but you don't know how keep the reservation
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January 2024 by David West
They were very helpful for a last-minute rental
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October 2023 by Sherrie Torres
Make sure when you make a reservation, you call to get ALL the details. They will change something last minute to mess up everything that was planned (the day before your car is reserved for). Our reservation was made a month ahead so that we made sure our debit cards (which are linked to our names, have all our information,etc) had enough if not more to finalize the reservation. Its such a big purchase, with that deposit, I'd rather the money be taken out right away. I dislike credit cards to be used for this reason AND I make sure my credit card has a smaller limit than most AND Even though the email states that you need a credit card OR a debit card in your name, they will tell you the Day BEFORE that you need a credit card.Even though the email states debit OR credit. This location and the one in Davenport did exactly that. I have never had issues with enterprise before. I've used them in different states, and they were no problem. The enterprise on Davenport contacted us the day before to tell us to come in at 1130 ( not sure why so late as they close at 12) and they need a credit card. You can use your debit as credit, and the email states either or. We didn't think anything of it. The morning of the reservation, they leave a message at 10 stating we had to pick it up at another location because they didn't have the truck. Again they close at 12. The place was full and we were denied our reservation because even though we had bank accounts with more than maybe $2000 put together, we didn't have a credit card with this amount. So, thanks so much Enterprise, for ruining a whole trip scheduled a month in advance, the customer service is zero. With nothing to work with, as they clearly do not care what their customers think of them.
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September 2023 by Maribel Gonzalez
The staff was respectful, knowledgeable and helpful. I was rent again from this location again.
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August 2023 by dee Harris
I'm here and their system went down about 30 minutes ago, still waiting...update 8/16...the Haines City Enterprise rental location gave me a great discount for the long delay I experienced waiting to receive the vehicle I reserved. The entire staff was awesome, friendly and compassionate during the delay and after.
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July 2023 by Travis Yalmai
One of the best. I rent out from this location one time and it is very easy and quick process. It only take few minutes then the car is ready to go .. I recommend to rent out from this place ?
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July 2023 by Jack Tisdale
Horrible business sat waiting 90 minutes for a truck to be dropped off, and after waiting for it to be cleaned n washed-up they couldn't rent me the truck. No customer service
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May 2023 by Sherrie Rodriguez
Make sure when you make a reservation, you call to get ALL the details. They will change something last minute to mess up everything that was planned (the day before your car is reserved for). Our reservation was made a month ahead so that we made sure our debit cards (which are linked to our names, have all our information,etc) had enough if not more to finalize the reservation. Its such a big purchase, with that deposit, I'd rather the money be taken out right away. I dislike credit cards to be used for this reason AND I make sure my credit card has a smaller limit than most AND Even though the email states that you need a credit card OR a debit card in your name, they will tell you the Day BEFORE that you need a credit card.Even though the email states debit OR credit. This location and the one in Davenport did exactly that. I have never had issues with enterprise before. I've used them in different states, and they were no problem. The enterprise on Davenport contacted us the day before to tell us to come in at 1130 ( not sure why so late as they close at 12) and they need a credit card. You can use your debit as credit, and the email states either or. We didn't think anything of it. The morning of the reservation, they leave a message at 10 stating we had to pick it up at another location because they didn't have the truck. Again they close at 12. The place was full and we were denied our reservation because even though we had bank accounts with more than maybe $2000 put together, we didn't have a credit card with this amount. So, thanks so much Enterprise, for ruining a whole trip scheduled a month in advance, the customer service is zero. With nothing to work with. We won't be using services here anymore, not in Florida.
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May 2023 by Al Brewer
I had an excellent experience with enterprise. Very professional. I was in and out within 15 to minutes. Great service.
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April 2023 by natenj
Greatly exceeded my expectations, great car, best service no questions ask. Will continue going to Enterprise, but specifically this Haines City location, because of this experience. They will have long time customer thanks to Rami and Sury! Everything communicated was clear, understood and easy. Thank again Rami!?