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August 2024 by James Kristie
DO NOT USE!!!!! They will either "lose" or steal your package if what is inside is desirable to them. I had to have the police intervene due to theft of my package. I have no idea how they are still open. DO NOT TRUST THEM!
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April 2024 by Mark Concannon
Courteous, thoughtful and welcoming. Both friendly and efficient. I can come here and get anything done!
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March 2024 by Sinai Cramer
First she tells me she doesn't know what packages I'm talking about then she starts complaining that she doesn't work on weekends after insisting that I check my tracking number she tells me they are no longer here you should go to the other store and deal with them!! ! the most horrible experience of my life The woman who serves there is rude, she has no customer service at all, she yelled at me even though I'm pregnant I think she doesn't have any common sense!!
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February 2024 by Willis Mark
Excellent customer service. There was a young guy working on Saturday that went above and beyond.
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May 2023 by John Oliver
I've had a box for my personal and business address at this UPS Store location for 18 years and have been very pleased with it in every aspect. Jim is always pleasant, professional and goes the extra mile to be helpful.
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March 2023 by James F.
I've used this location many times over the years. Always helpful, efficient, and courteous.I highly recommend this UPS store !
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January 2023 by Pamela C.
I use a different UPS store every month, all across the country. Without fail, this store has the best service every time! The owner is so helpful and all employees are excellent!
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January 2023 by Jonathan
Jim is the man! Highly recommend :)
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September 2022 by Michelle T.
They are always professional and responsive when I got to the store to mail packagesI am not sure why there is a post stating the store is disorganized because that is not true. It is always clean and neat when I go there
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August 2022 by douglas Kuba
Not good Customer Service...Drive a little farther if you want good service with a smile......You got caught lying to me at the counter. I called you out on it because it was aggregous and rude. Calling customers jerks for pointing this out and catching you red handed is no way to run a business! So I took my business elsewhere asI ended mailing the same package for half the price at Mail's A Breeze where I received No Lies, Great Service with a Smile and a Fairly disclosed price which was half yours. They also don't roll their eyes at customers asking simple questions which is always a plus.Buyer beware is the truth these days.
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July 2022 by Julia G.
Absolutely untrue 1st Noone touched you, 2nd Everything I said was true, I find your service incompetent. On the more than 3 occasions I have visited your store. Rude unorganized and chaotic. You Sir should take a vacation, Have a lovely day.
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February 2022 by Jason Smith
The owner of the place is a nice guy but there is also cold, robotic man working there who needs to work hard on interacting with humans.
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December 2021 by Ben Rudd
Full refund was promised due because of overnight delivery failure. Refund was promised but never paid. Delivery promise and refund promise not kept. Poor performance rating has been earned.
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October 2021 by Gabe Millican
Have shipped a few hundred packages from this location without any problems. Jim and staff have always been polite and extremely helpful with all my business needs.
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September 2021 by Ben R.
I was assured, several times, by the UPS staff, that my package would be delivered the following morning, by 9:00am, after paying $97.21. My package was not delivered at all the next day. When I tracked my package I was told to call by store from which I secured service. The owner, Jim, said he would call me back after reaching out to his "dedicated UPS representative" and researching my non-delivery. He did not call back. When I called again later that day, he had not done anything. He asked for a few minutes to call his "dedicated representative" and he would call back. He called back and said my time sensitive package was still at a loading dock, and had been left by the deliveryman and could not be delivered until the end of the following day due to a UPS operational error. UPS is refunding my $97.21, and I was told by Jim that although he and staff wore the UPS patch on their selves, they were a separate corporation. Jim owns the store, however, the error was not his. This "operational error" has cost me over $700.00.......Use FedX for quality service.
