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April 2023 by K O
The agent (not MBP) answering the phone would not process an auto estimate (not a quote) unless she did a full credit check. I did not want 3-4 credit checks while I’m shopping for insurance with multiple companies and lower my credit score. (Of course, a credit check is needed when the time comes to actually buying.)Anyhow…. Got necessary estimates from Geico, Progressive, and others without a credit check.Too bad for MBP…. 3 cars, home, flood, and an umbrella coverage lost.
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August 2021 by Randy Liske
Always nice & willing to help
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October 2020 by Farah Schmitt
Always friendly.
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September 2020 by Debra Kline
I've been a client of MBP State Farm for about 30 years, first my car & now its cars, house & life insurance. We have always had exemplary service from this agency - as well as from claims when needed. We moved 24 years ago much farther away but have continued to use her agency due to the professionalism, prompt, swift service & quality staff.
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November 2019 by Mary Cedras
Terrible place to have your insurance if you ever want to speak to an agent! Have to say the last time I called about a week ago I did get to talk to the one answering the phone and she was attentive to my needs without putting me on hold only to leave a message and never recieve a call back. I have tried to change info a dozen times only to have it not updated. This lady I spoke to a week ago updated all my changes and finally sent me another insurance card via email. First one since sometime in 2016. I wish I remembered her name because she needs to be recognized! Unless they hire more like her I recommend another office even if this one is convenient.
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November 2019 by Amelio White
Will go the extra effort to complete task for customer. Well trained & experienced staff
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November 2019 by Don
Most beautiful girl works there.
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November 2019 by Liz Wilkes
Decent good insurance and customer service
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November 2019 by Tim Autry
Best agent in the state.
