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“I've had a box for my personal and business address at this UPS Store location for 18 years and have been very pleased with it in every aspect. Jim is always pleasant, professional and goes the extra mile to be helpful.”
“I used them to have multiple packages sent there from Amazon while I was looking for a place to rent and didn't have a address to have packages sent to. They are very friendly people and answered all my questions I had. I will definitely use them again.”
“Kenny is an excellent employee. He handled a very busy period with some challenging customers with ease, never got flustered and was incredibly professional and efficient. All of this while running the shop solo. Great work and thank you for your help!”
“Excellent and helpful customer service.i am partially handicapped and DeAndre went above and beyond to help me with my packages to I could use my cane. Fast, friendly and very professional! Kudos to this location and to DeAndre. Hope o have his name stated correctly!”
“The NEW owner is Great the Review Below was for the prvious owner. The new people treat everybody with respect and they help me when I have packages and thy have never said a word about my Service Dog except to open the door for me.
I was shipped an Amazom package with a label taped to it no box or packaging. I wanted to return the $18 item, and had a RFID code for a label. The Short little fat lady wanted $18 for a box, and stated "That's the way it had to be!" I called Amazon and an Amazon supervisor told me to put it it a trash bag, tape it up and give it to them with the RFID code. He also issuesd me a $20 Amazon credit and asked me to give them the email. The man with the "Man Bun" was arrogant, and wouldn't take the e-mail. This was suppsedly a "Veteran Owned Store", I'm sure the fat little lady "Knew" a lot of veterans but being "Veteran Owned" is a advertisement gimmick in Pensacola.
"Special Activities Division, Special Operations Group w/ Air America & Tony Poe Laos 1970-'73 pararescue downed pilots on the trail, Central & South America, Eastern Europe, Iran & Afghanistan... ASI B4 F7 ...”
“Great service! Shout out to Tracie who helped me with an Amazon return and shipping another item. I don’t normally leave reviews but I left with a smile thanks to her!!”
“John was the only one working this morning and was everything any business would dream to have in an employee. I believe in pointing out when someone is doing incredible work so I needed to share in hopes the store owner takes notice.
He was friendly, efficient, and knowledgeable as there was a steady stream of 5-7 people mainly returning items. The way he was managing the line and clearly working hard was above and beyond. I hope this level of hard work can be rewarded in some way. Keep crushing it John!”
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“I've used various UPS Stores over the years and the Tiger Point facility is by far my favourite go to business! I use their services frequently and, no matter what the task, I always receive top notch performance, since they go out of their way to make everything go smoothly.”