Spoke to Jose and he was rude and uninformed. He is clearly annoyed and bored with his job and should absolutely not be customer facing. When I requested to speak to the branch manager he told me to call the number on the back of my debit card.
March 2024
I don't know what it is with this location but it is incredible how bad it is to be a customer at this branch. It's closest to my house but I'll drive to the one on Lake Worth Rd to do ANY business with Truist. My business partner has since stopped banking with Truist just because of THIS branch
March 2024
this specific location is horrible, dissapointed everytime customer service is awful
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.