“Margie and all of the employees there are so kind. I went in this morning with an involved question and they couldn’t have been more helpful!!! So grateful to the staff at this USPS! Thank you!”
“First impressions are everything. I'm a veteran of standing in draconian long lines, waiting for the inevitable grunt of the government employee, "next" and the soulless shuffling of tired feet, drained of all get up. Not here. The line was 10 deep and moved fast. 3 employees kept the place rocking, one guy (I didn't get his name) was upbeat and perhaps the kindest USPS employee I have ever met. Everything was thank you and have a nice day. The man worked with a smile, a great disposition and cheer. Never seen this before. Not in Michigan (where most people are cheerful, except on expressways, where they tailgate), not in Chicago (where a smile is as elusive as any words at all) this being Florida, I was expecting a horrible experience to add to all the past ones. Happy to say, this is the most cheerful post office I've ever been to, no doubt thanks to the cheerful guy. Right on ?”
“Very friendly and professional Post Office workers. They moved the line fairly quick so everybody can get In-N-Out as quickly as possible. I like coming to this one because you don't waste too much time waiting in line”
“I had a very pleasant experience with a smile. Michelle and Carlos at the counter. It was on a Thursday with my grandbaby Bella. Polite and informative of the best service for me.”
“6/18/2024: they only put small package for pick up which I’m fine with it, but I’m happy that they are finally delivering big boxs
5/14/2024: They can’t never deliver it to my house, it’s always set to pick up”
“This is a good little post office that is nearby me. People are nice. Has kinda short hours and that’s why I’ll take off a star. Also because the hours on google are not the hours in person, it closes at like 4-5pm”
“All the negative reviews must have scared off the crowds, as I was able to get in, get what I needed and be out in less than 5 minutes. The clerk was very helpful and took the time to take care of what I needed.”
“My favorite post office even though it’s not the closest! Service is the best. Efficient. Always friendly/courteous. The staff cannot be surpassed. The very best!”
“I can only say thank you CRIST.
I went to two different locations, and the workers were not good to me. I needed to make a passport for my little baby AVRIL
Thank you Crist, he was very fast and kind to my husband and me.
USPS needs more people like him!”
“I was attended by Jessica for passport procedures she is a very kind person with excellent customer service. She explained all the details of my process And she made a double effort to attend me in walk in passport, thank you Jessica you're an excellent person.”
“J'leigh was amazing today! Thanks to her I could send my box! She did an excellent work. She is kind and very professional! Any place would be happy to have her as worker!”
“After my last review, the area manager contacted me and promised to evaluate the reopening of the location overnight service, which he did and now we can get access to the box when needed. As for the staff, I have not have any interaction with them, but hopefully they have improved. Kudos to the area manager for his care and attention to the customer's concerns. Unfortunately, I did not get the link to provide compliments for him.”
“Great service, even better manager . Branch was already closed and Santiago took the time to help me with my non-delivered package that I urgently needed. These are the things that make a difference and make the customer feel valued. Very grateful to Santiago ??!”
“Nicest ladies ever that work here that go out of their way for you when they don't have to whatsoever! Never been to a post office with such friendly workers, much less in Miami!”