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August 2024 by Juice83
If you take your vehicle anywhere else, you're wasting your time! Terry is the best in Gainesville. Very honest and incredibly knowledgeable. They take care of you like family! Best shop around! I won't take my vehicle anywhere else. Always appreciate you Terry!!!
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August 2024 by Shykeria Watson
I’m sure the mechanic may be great, but front desk is not. I was told to bring up there at 8am. When arrived stated it would be 2-3 hours. Asked multiple time for pricing & times when car would be ready (after 6 hours). He was very quick to hang up no information whatsoever. No assurance. Asked him direct questions after dropping the car off about the process and all he would say is “I’ll call you when it’s ready”. Asked when because I have to pick my child up and he replied “okay call you when ready” two times. Not sure where the disconnect was.
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July 2024 by Joe Sullivan
One and done for me with this place. Paid way more than what was quoted over the phone. Even 15% more than what the Genesis Dealership would have charged for an oil change. Slow, well over an hour wait. Uncomfortable chairs and waiting environment. Hardly any place to park my car. They splashed oil over the top of the engine.
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May 2024 by Victor Rocha
Great and honest business! Spent some time with the owner waiting on my alignment and had great conversations! Dudes honest about what’s going on and doesn’t try to sell you on anything you wouldn’t need. Best alignment price in town I could find.
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May 2024 by Heidi
New to the area and heard that Terry's is a good mechanic shop...SO, when my car broke down, I took my car there. The person who was in line before me said he has been a customer since the 80's and another customer told me that they take great care of their customers. Long story short, they fixed my car and the price point was very reasonable as well...will definitely be back for my car care needs!
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May 2024 by Marcus Hord
Terry is a great guy, he explained everything that was wrong with my car and gave me a very fair price. Always reliable service.
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May 2024 by Alexxis Nall
Went to Auto ER down the road for check engine and gas cap lights and was given an estimate of almost $700 to replace a vapor canister and filter. That place had my car for almost 2 days to figure out what was wrong. Went to Terry's for a second opinion and repairs, they found it was just a purge valve that needed replaced and was in and out in 2.5 hours for $250 with the lights fixed. Highly recommend, don't get scammed by those other guys down the road.
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May 2024 by Timothy Jones
Mr. Terry seems like a gentleman and professional businessman. Got my engine replaced there under warranty and had it done quicker and cheaper and than anywhere else I tried in town. There was body damage done to my truck during the repair and when I pointed it out he immediately said to take it to the body shop and send him the bill. That is 5-star customer service.
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May 2024 by Al Hill
They're the best... honest and a value
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April 2024 by Tomeka Swinton
Let’s start by saying stay far away from this place… Terry himself is a liar.. I brought my car in a not crank state before speaking with Terry assuring me that he would have me running.. Yes running around is what he gave me lie after lie that my car would be fixed come to find out Terrys staff wasn’t experienced enough to deal with the electrical issue that my car was experiencing after a week of lies I was patient enough to give him time to find Or fix the issue finally coming to my sense that my problem wouldn’t be solved at Terrys I decided to get my car towed to another shop 2 weeks is more than patient for a car that hasn’t been diagnosed every talk I had with Terry was he couldn’t give me information on MY CAR after the 15th call 2 weeks later.. Terry became angry and decided he would charge me 600$ for him to unhook my car needless to say my car was in the same state as I left it save yourself don’t go here…
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March 2024 by Amos Smith
I've been using Terry's for a while and I'm happy with the prompt service. Price is very reasonable. If something is under warranty, they take care of it with no problem. Good to know there are honest auto shops still around.
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February 2024 by Wesley Brewer
Excellent staff.
Repairs at a very reasonable price.
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January 2024 by Reginald Henderson
I had a slow leaking flat tire. This shop immediately repaired the tire. The service was quick, and the people were kind.
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January 2024 by Voni Nave
They were great. Fast and very reliable
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October 2023 by Abigail Jackson
Very disappointed by the service here. Terry came highly recommended by coworkers, however I learned the hard way that his shop looks for the fastest fix not always the correct fix. Had a feeling I was being taken for a ride, so I sought outside opinions - validated by 3 other mechanics that the problem was not properly investigated the first time around, yet I still had to foot the bill.
