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October 2024 by Violeta Grussemeyer
Definitely a 5Star, quality workmanship and very clean work garage. Easy to contact and rapid response when you leave a message.
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September 2024 by N S
$600 for 2 tire sensors. They are less than $25 a piece online. Car acting up again, but I don't trust this place enough to go back after they also told me I had a coolant leak when I just needed coolant.
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June 2024 by Cynthia Robinson
If you drive a MERCEDES, this is the ONLY place to go in Gainesville! Tyson, Josh and the whole crew go the extra mile to make sure you are pleased with their service. No more dealer rip-offs for me!
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May 2024 by Kristi Nolen
Excellent gem. I've been going to Star Import for years. Over time, there have been both complex and simple needs that are approached with curiosity and candid integrity to solve. Great owner and staff.
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April 2024 by Saul Requesens
I have used Star Imports for years and they are the most honest and better qualified mechanic shop in Gainesville..
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April 2024 by Pablo Espinal
Extremely rude unprofessional and disrespectful.
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December 2023 by Jamie Wool
So I only used this place because I needed to get my company's vehicle serviced and fixed, and it was right down the road from us. BUT what a GEM! this is the kind of business that makes a big city feel like a small town. Not only will I recommend these amazing guys to anyone who asks me I'll praise them to the people that don't lol. They went above and beyond to accommodate our insane schedule. We gave them a tight window to get the job done, and in the end, they were waiting on me to pick up the vehicle! AMAZING place. I HIGHLY recommend. A complete stranger. Lol. Thanks again, fellas. I am very happy and I look forward to sending anyone I can to your shop.
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November 2023 by BT
Bought my 2015 ML250 Bluetec in for some much needed service. Prices are absolutely fair compared to the dealership (about 33% difference for work completed). They are a clean and professional shop, very courteous and prompt with regular updates.Completed a full transmission service (AT, transfer case, front and rear diff) brake fluid, wheel alignment, and fixed the shaking airbox that the dealership never corrected. Will definitely visit for any future needs!
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November 2023 by Sandra E.
I am totally dissatisfied with the service they have mechanics that are working at Mercedes Benz automotive in star imports, that not certified in ASE they are doing an apprentice, which means they're not qualified to work on your car. If you want top quality mechanics that know your car, I would recommend you going to the Mercedes-Benz actual dealership in Gainesville Florida
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October 2023 by Edward Bayer
Great service, great employees, couldn't be happier with their service.
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April 2023 by Donald Hilgart
I brought in my Mercedes for service would cost more than it was worth fixing so I wound up buying a car from Tyler very very nice man can't say enough about the place or gentleman to runza I'll definitely bring my new car there!!!
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March 2023 by Melissa P.
We were passing through Florida from California in our sprinter van and had the engine light go on. We called Mercedes in Gainesville and they suggested we contact Tyson at Star Imports. It was toward the end of the day. But Tyson stayed while we rushed there getting there 10 minutes after closing. Then he proceeded to take excellent care of us! He ran a full diagnostic, and even though there wasn't need for a repair, he helped us figure out what made the light go on, and how to avoid it in the future. He was kind, impeccable, and awesome!!! Fabulous service, and experience! HIGHLY recommend this place!
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February 2023 by Daniel M.
It's shame most shops are suffering from a lack of labor force and knowledgeable people especially when dealing with classic cars. That's kind of what I would appreciate to hear instead of the different excuses and false promises every time I went to check on my old car. They seem like they worked pretty fast with the fast daily stuff but these days no time for classic "projects" unless you look like you're going to spend a lot of money with them. 4 months is what I had to wait for no results. Tyson kept on bringing up the brakes that needed to be done when I brought it in for fuel pressure/ vacuum issues. You can usually upsell more easily After** the work is actually done. Didn't go there to beg for free work but I guess that's what it seemed like to them. Thank you for wasting my time.
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January 2023 by Nico Nichols
This business is legit. They top the dealership without all fancy fluffy over the top presentation. You get more bang for your buck here.Service: Steering & suspension repair
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August 2022 by sannerjane
Took my new to me (but gently used) Mercedes RV to Star Import Services for the “Service B” check (oil change, etc). From the first call, I knew I was at the right place. Great folks. Personable, punctual, knowledgeable, and professional. Impressive and a pleasure to do business with. I’ll be back.Service: General repairs & maintenance
