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August 2023 by Tadpolt Outdoors
Very nice laundromat, reasonable prices, super clean bathrooms!
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April 2023 by Joshua Allen
New management came in and changed out all coin operations for a prepaid card system. Using your debit card ads an auto $5 hold per instance. They increased prices by about 35% to pay for it. They took down the free wifi and aren't cleaning as frequently. I miss the previous owners.
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March 2023 by Patrick Miller
Racist employee threaten me with police just for a temp yield to dry my clothes. And used racial slang. But clearly didn’t say anything to the Spanish man who was parked in handicap without legal authorization. I asked him did she tell him to move and threaten him? He replied “no, she said she was not talking to me”. I am embarrassed and outraged of these type of behaviors in this city and don’t appreciate this woman picking her next victim to falsely accuse.
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March 2023 by Jo Roberts
Did the drop off service for the first time, attendents were SO nice and it was obvious they take care of your clothes. Thank you for saving me hours of work this weekend yall are great!
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January 2023 by Vickdaboss M.
I have coming to the Gainesvill,Fla location over 3yrs and 2 weeks ago i put my money in the wrong washer on accident. I immediately told the attendant and she explained i will get my money back in a few days after I filled out the Online refund explaining what happen. The attendant help me fill out the form and told me who i shall follow up with a call about what happen the CEO Hope. I waited a week before I tried contacting Ms. Hope and she told me refund don't happen in 24hrs like the attendant said and I will hear back whenever they get a chance. it's now been 2 weeks no phone call No email. i never saw anything like this before it takes 2 weeks to hear from someone about $5.75 refund. i love this place but the customer service SUCKS and don't recommend this place if takes 2 weeks for your issue to be resolved.
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November 2022 by Terry Castle
Ive dropped off my laundry for cleaning several times and several times had items returned to me still dirty. The item in the photo below doesnt even look like its been laundered. This is unacceptable for a person short on time who doesnt have the luxury of returning to rectify the issue. I will not be returning. Not a value for money paid.
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November 2022 by George Haney
Well. Been using for? a year.. but not anymore... DEGENERATES stole my clothes right out of the dryers.Yeap. My fault, I was bored and went to Ollie's.Company let me know that the 24 hout recording.. thats to protect the company.. file a police report and if the footage is still available when we get the request ...blah..blahWhatever. Lesson learned. I won't use anymore. If the customers will steal.. what next.. am I going to get mugged?
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November 2022 by Charles Benjamin
I brought in one queen size comforter that is poofy but definitely is not down and I was charged $45… I was kind of caught off guard or I wouldn’t have paid for it I would’ve just gone and bought another comforter for this price lol I paid $20 for this comforter in the first place… Oye
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November 2022 by Jonathan Garate (Jon)
All the machine seem to work well and are reasonably priced. There are some sketchy people who like to loiter around the parking lots, so be careful especially after Dark.
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November 2022 by Mark Guerriero
The washer machines are fine I don't have a problem with the place but there system about using there coin exchange sucks I gave it a dollar and it ripped me off twice. For the machine to get change which it doesn't give you change I won't come back here
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November 2022 by A J
Nice facilities, well maintained and clean. 5stars but the times I have gone there have been homeless people outside the main entrance, which may put some customers on edge. I was there at 11pm and a lady asked me to walk her to her car because she was nervous. Not the fault of the business, but something to keep in mind if you go after dark. They do have cameras inside and at the entrances, but the parking lot isn’t super well lit.
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November 2022 by Sheri Long
I agree with Customer A J. It's very nice, but I felt very uneasy when I've gone after dark. The back parking is very convenient, but it's concealed from view for the most part. I would love for there to be more locations in Gainesville, because this is the best place to do laundry, hands down!
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November 2022 by Savery Gradoville
This is the best laundromat chain in the area which has large capacity washers and dryers. Always kept clean and neat and easily accessible. Attendance are always very kind and helpful.
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November 2022 by Perla Deleon
The place is clean and nice, I like the small tables to sit at, the large machines are HUGE so we managed to wash All of our blanket, comforters, sheets and pillow cases with 2 machines. Air conditioned and clean, we didn't have any issues with the machines but any questions we did have were answered by 2 nice laundromat ladies. My Fave part is there is a card option for thr machines. Another good thing is that it's in a plaza which we decided to visit one of the stores while we waited for the laundry to wash. Cons: because it's in a plaza theres a lot more access (I understand the place can't control people outside the business) a group of people decided to get together and play really loud music on the edges of the curb where the laundromat is and blocked some of the parking lot. They were not being malicious or violent just obnoxious; the doors of the laundromat did block out the sound quite a bit. Other than that it's pretty orderly and clean.
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November 2021 by Elena Cabezas
Super clean. Four different sizes of washers with prices from $2.75 to $9.25 as well as two sizes of dryers. I appreciate that you don't only have to pay with coins. You can use credit or debit card as well as a loyalty card that you can reload.
