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November 2023 by Alejandra Swartz
0 if it was possible, went there for an oil change. New to Gainesville so I saw the reviews and thought how bad can it be. Was charged $101 for it for a 2011 Rav4. Couldn't explain why was so high, not even at the dealership you pay this much. Run if you hear about this place. "Owner" texts me the next day to ask how service was, I tell him, they're nice but $101 for an oil change is alot. Never heard from him again. Wish I would have read through the reviews with more diligence.
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August 2023 by Philip McBride
Had both trans axle seals done, as well as a valve cover gasket. In less than 2 years, 2/3 seals are already again leaking as far as I know. Clearly poor quality work. when I spoke to Zach about my issue (in particular the leaking transmission seal which nearly trashed my trans), he was rude, dismissive, and kept interrupting while I tried to explain the situation. He is a detriment to the business by being allowed to answer the phone. I made it clear I wasn't asking for something for free, and he didn't seem to acknowledge it and continued speaking as if I was demanding free service. After four days of calling off and on, I never even got a quote from them. My father and I have been loyal customers for close to 10 years, and thought they could be trusted to do good work. Avoid unless you enjoy being talked down to and having the same repairs done repeatedly.
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August 2023 by Philip M.
Had both trans axle seals done, as well as a valve cover gasket. In less than 1.5 years, 2/3 seals are already again leaking as far as I know. Clearly poor quality work. when I spoke to Zach about my issue (in particular the leaking transmission seal which nearly trashed my trans), he was rude, dismissive, and kept interrupting while I tried to explain the situation. He is a detriment to the business by being allowed to answer the phone. I made it clear I wasn't asking for something for free, and he didn't seem to acknowledge it and continued speaking as if I was demanding free service. After four days of calling off and on, I never even got a quote from them. My father and I have been loyal customers for close to 10 years, and thought they could be trusted to do good work. Avoid unless you enjoy being talked down to and having the same repairs done repeatedly.
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August 2023 by Philip M
Had both trans axle seals done, as well as a valve cover gasket. In less than 2 years, 2/3 seals are already again leaking as far as I know. Clearly poor quality work. when I spoke to **** about my issue (in particular the leaking transmission seal which nearly trashed my trans), he was rude, dismissive, and kept interrupting while I tried to explain the situation. He is a detriment to the business by being allowed to answer the phone. I made it clear I wasn't asking for something for free, and he didn't seem to acknowledge it and continued speaking as if I was demanding free service. After four days of calling off and on, I never even got a quote from them. My father and I have been loyal customers for close to 10 years, and thought they could be trusted to do good work. Avoid unless you enjoy being talked down to and having the same repairs done repeatedly.
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June 2023 by Victoria Zamitalo
I had been having problems with the electrical fan in my 2004 Grand Cherokee and was struggling for MONTHS to get Midas on Archer to take care of the issue. $2000 and 4 "repairs" later they said they couldn't fix the problem and I took my car to Smitty's.Within 24 hours they had diagnosed the issue as a slow electrical fan and said it would only be a couple hundred to replace, as we already had the replacement part purchased (Midas, on the other hand, said my head gasket was broken and quoted me almost $4k to repair). Smitty's also went a step further and identified a leak in my brake fuel canister, and rotated my tires! All of this came out to under $1000, less than a quarter of what I had been preparing to spend.The two main takeaways here: stay as far away from Midas as possible (because they will create issues with your car and then bill you to fix them) and go to Smitty's Auto instead. They've absolutely earned my loyal business going forward!Services: Electrical
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May 2023 by Cameron Busk
Took forever to complete an expensive repair (AC vents and fuel gage). Fix lasted about a month until both problems came back as if nothing had been done at all. Guessing the gaffer tape gave out. Just bite the bullet and go to the dealership for your needs.
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May 2023 by Rawl Depeiza
I felt I was over charged and I still had to have someone go back over their work. Again not happy the prices and the shenanigans I had to deal with.Services: Exhaust
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April 2023 by Watson Louidor
Smitty’s saved me thousands of dollars of unnecessary repairs. I was facing a $6,000.00 bill at Volkswagen of Gainesville. Smitty’s fixed my engine problem for a fraction of the cost. In this day and age, it is refreshing to find a company that does professional and competent auto repair at a reasonable price! I thank God that they exist in Gainesville. I will recommend them to everyone I know and will trust them with all my future repairs!Signed, Satisfied Customer!Service: Engine repair
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March 2023 by Joe Mauro
Bad fuel injector on my 09 Nitro 4.0 they fixed it in one day.
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September 2022 by Jean Louis-jacques
Took my car there multiple times charged me every time problem never fixed, well over $3500. Even though I told them what symptoms was for the car. After all the money spent they told me it was a head gasket.
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July 2022 by Gotti Boy27
I took my vehicle to this shop from a recommendation and they diagnosed and charged me over 300 dollars to fix it. Two days later the same issue happened with my vehicle so I called this place and took my car back there for almost a week and they charged me almost 300 the second time totalling to 600 or more to have my car fix. The same thing happened about two days later engine light came back on. I am not going back to this shop and I recommend if you have a 2018 model car or better do not go to this shop. The mechanic did not know what he was doing the service was horrible and this place is the perfect example of a no good shade tree mechanic.Services: Auto engine diagnostic
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March 2022 by Roy Delee
Really happy with my experience with these fellas. Easy on price so good for me as a college kid. I generally do all my own work but this was an issue outta my knowledge. They were really good about being transparent with expectations, price and time. Not the best looking shop on the outside but certainly pretty stand up guys working there. Will be back without a doubt. Really satisfied with my experienceServices: Auto engine diagnostic
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January 2022 by William Waters
Wouldn't recommend anyone I know to have these want to be professionals to work on there vehicles!! They are clueless on what the real problem is and sell you parts you don't need. If you use them, good luck! I had to figure out the problem and fixed it myself after they charged 600 and couldt figure it out..poor workmanship!Services: Auto engine diagnostic
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January 2022 by HunterJoy Hayes
Javier and his Crew offered Great Service and a Great deal ! He even put in the time to make several calls to different places looking for the cheapest, correct part for my 2006 Toyota Tundra ! Also he always answers the phone ! Even to me on Christmas Eve day !
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December 2021 by Christine F.
The mechanic didn't put my skid plate back on correctly and it fell off while I was driving. When I took it back for them to fix, the mechanic used zip ties and various screws to get the plate back on and didn't tell me they lost the original screws. I didn't find out they used zip ties until my next oil change at a different location. Terrible customer service. When I asked for compensation the mechanic said he would "make me a deal" next time I came in.
