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September 2024 by Beau Martin
Had a great experience at Rip’s Cleaners
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May 2024 by B W
I’ve been here about 4 or 5 times now. My white dress work shirts have always came back looking good. This time I had my orange work polo dry cleaned too. My polo had a black stain across the back that was not there when I brought it in. I tried getting it out and not successful. I don’t understand ?I brought this in to be cleaned not have stains added to it. Don’t know if I’m coming back here. Not the first time this has happened.
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December 2023 by jisung moon
They've got extremely fast turn around, and I've had all my suits cleaned here the past 2 years, and no problems. Reasonable prices.
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November 2023 by Natalie Mitchell
Best dry cleaning in Gainesville! Superior service & super nice people. Will be back again!
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October 2023 by kehtray1975
I have been a customer of rips cleaners for some years now. But in the last few months the service has declined. In august, I took a pair of white shorts to be cleaned and pressed. When I returned to pick them up they still had wrinkles in them almost worse than it was when I took them there. I complained and asked that they redo my shorts. When I returned to pick them up they were the exact same. I said then I would not be going back. Well, I made a liar out myself. I took 4 items to rips a few weeks ago. The lady at the register rang my clothing up incorrectly ($94), she said she corrected it and provided me a ticket of $32 and some change. I went in today and was told my dry cleaning was $43.36. I explained to the lady that my total was $32 when I drop my clothes off, however I had misplaced the receipt. She actually had a copy of the original ticket that showed $32 attached to her new ticket of $43.36 and told me that the lady forgot to ring up 1 of my items and redid a new ticket after I left. Not my problem! That extra item she forgot to ring up should have been on the house and I should have not been charged for it. Poor customer service. They will not have a 3rd time to disappoint me. I'm done.Service: Clothes pressing
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March 2023 by jim hanak
Great salad, pretty good pizza. More New York style than Chicago.
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November 2022 by K Grey
Closed for a rain storm but didn’t alert any customers. Was told to pick up at a certain time and no one was there, now family is without clothes for a wedding. Not reliable.Service: Clothes pressing
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March 2022 by Harriet Denell Davis
We have been using Rips cleanser's for decades in my family . Thank you for keeping us pressed, stained out!! Davis/ Mack Family Palatka, Fl
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December 2021 by Jessica Dunn
Very disappointing. As I’m getting my husbands clothes ready for church in the morning and I pull this out of the dry cleaning bag to hang up I’m asking myself what exactly did I pay for? Clearly this wasn’t laundered. Wrinkles in the clothes and stains all over. Plus the lint. This is unacceptable to wear to church. Just unbelievable. I recommend searching elsewhere for a dry cleaner in Gainesville. There’s plenty to choose from, none of which have returned suits in this condition.
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September 2021 by Sandy Jackson
The first time I had ever used this dry cleaner. I only had one small item to be cleaned. I had to wait till I was coming back into Gainesville as I live 20 miles away to pick up. The first time they didn't even spot the garment. They kept it to 'reclean'. I came back to pick up after 2 weeks (plenty of time to make it right). It wasn't there! I called the owner (Johnny) and he said it wasn't ready. (After 2 weeks?!!!) This was totally PASSIVE AGGRESSIVE BEHAVIOR to get back at me because he apparently didn't like it that he had to reclean it. He said it would be ready the next day. Good thing I waited a day because they deliver the garments at 4:30 in the afternoon. So I waited till the next day to pick up. When I went in the worker didn't even greet me and was completely rude. I should have followed the advice of the other bad reviews and avoided this like covid-19! They didn't charge me, but for the almost 120 miles I had to drive to finally get my item, they owe me. This outfit is completely ignorant, unprofessional, rude, and absolutely clueless of how they should treat customers. DO NOT USE THIS BUSINESS!!!!
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June 2020 by Jaih Jaih
Very rude and racist picking my clothes up I notice that they were discolored ? started to talk to the guy that was pressing the clothes regarding the issue. He got very rude and aggressive. He had the audacityto telling me how cheap my stuff was and I should've wash them at home. After reading the reviews I regret taking anything to them. The company is fully aware that it's nothing you could do after items have been destroyed. Just goes to show what kind of people they truly are. Heartless & unprofessional
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October 2019 by Mike O'Connor
Ruined three new shirts. They look like they have been sprayed with bleach. John the owner won’t do anything about it. Told staff the store is losing money. I tell everyone about my experience.
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October 2018 by CJ Wittus
I’ve been going here for about a year and am always impressed. Despite the low-key location, the staff is charming, efficient and wants to help!
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October 2018 by Morgan Bright
I've dropped off my suits here many times and the employees here are always so nice! I've never had a problem with my pieces getting cleaned to perfection or having them done ontime. Thank you!
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October 2018 by Denise Braza-Williams
I've been going here for 7 years. Excellent service and the staff is always pleasant.
