“I do not understand all of the negative reviews. I have rented from this location four or five times over the years. Definitely not frequently. But when I've needed something, they've always done a superb job. My most-recent experience took place 6/2 & 6/3. I needed to rent a trailer to haul a motorcycle home from Melbourne (200 miles each way). The pick-up Friday afternoon was smooth and fast. The young lady who served me, both at the counter and in the lot, was awesome. Very friendly and efficient. I returned the trailer Saturday afternoon. There was a young man in the lot who directed me to a drop-off spot. He unhitched the trailer, processed my return, and I was back on the road in less than five minutes without even having to go inside. Here's a bonus: I was an hour or two over 24 hours. I had initially reserved the trailer for three days (until Monday). They only charged me for one day! Wish Enterprise did that. LOL. Top marks for this U-Haul location!”
“Great people and good tires on the equipment. Also, the young man that hooked everything up was awesome. Along with Julie, who helped us, and Abdullah, who checked us back in. Very friendly professional people.”
“I do not understand all of the negative reviews. I have rented from this location four or five times over the years. Definitely not frequently. But when I've needed something, they've always done a superb job. My most-recent experience took place 6/2 & 6/3. I needed to rent a trailer to haul a motorcycle home from Melbourne (200 miles each way). The pick-up Friday afternoon was smooth and fast. The young lady who served me, both at the counter and in the lot, was awesome. Very friendly and efficient. I returned the trailer Saturday afternoon. There was a young man in the lot who directed me to a drop-off spot. He unhitched the trailer, processed my return, and I was back on the road in less than five minutes without even having to go inside. Here's a bonus: I was an hour or two over 24 hours. I had initially reserved the trailer for three days (until Monday). They only charged me for one day! Wish Enterprise did that. LOL. Top marks for this U-Haul location!”