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November 2023 by M M.
First of all - NOT a transmission shop - they farm out your tranny!Another auto mechanic shop putting fast $$ in front of warranty repair, this one really put me in a disgusted rage.After a $3800.00 transmission R & R visit that took 6 weeks,I paid for an oil change at the end of all of that.4000 miles down the road, last weekend, I go to change the oil the night before a road trip and I find the drain plug rounded off.So I break out the vice grips, and it is so tight 2 neighbors couldn't get it either.I contact Dustin, and he advises that he can fit me in a full week later.He said there's no way he can help me out in time for the trip to Tennessee.What if I bring it in first thing, it will take 15 minutes to pop in a new plug?Nope, sorry about your luck.Now I pay another guy to fix Dustin's damage.That is exactly who this guy is.Do not expect any warranty loyalty from this joker.
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September 2023 by Maverick Gaddy
Dustin and the crew have always taken care of me, and they will with you too. They have saved me thousands in service and repair bills. They even saved a transmission for me multiple places wanted me to replace, (it was just a bad sensor). Their honesty and professionalism impressed me so much so they maintain my whole fleet now for my company, as well as my personal vehicle. For quality service in Gainesville, and that feeling of security in your vehicle, I couldn't recommend a better shop.
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July 2023 by Carol G.
This is the only place we would take our vehicles for repair. They only fix what needs to be repaired and the final bill is exactly what they estimated. They do not do a rush job and sometimes it takes longer than expected but the final result is well done. Staff are pleasant and honest. Would not go anywhere else. Our 1997 pickup truck was returned running great and even looked better than when we left it a week earlier. Thank you Performance Auto!
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July 2023 by Ernest Bordini
Professional, friendly, and honest. Solced a lot of issuesc with my supercharged escalade when other mechanics would just mess it up. Warm local family with outstanding care and service. They earn your trust and loyalty.Services: Transmission
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July 2023 by Dalton W
Paid them 100 dollars just for them to tell me what I already knew and then made me pay an extra 20 to put fluid in the transmission just to eliminate that as a problem because they didn’t and weren’t gonna put for fluid in the transmission despite it being low
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June 2023 by Yaz
I’ve been bringing both my cars here for about 3 years. This is the first mechanics that doesn’t make me feel like I’m getting scammed. They have a friendly, professional and knowledgeable staff. They’re always booked about 2 weeks out when I call so that should tell you something. If you’re having car trouble or just need something basic like an oil change, I recommend giving them a call ??Services: General repairs & maintenance
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June 2023 by Damian Wells
Dropped off my '98 C2500 that I am gradually restoring off last Monday with what I thought was a bad clutch. I was expecting the worst when I got the call from Dustin after diagnostics. He worked some transmission magic and somehow it was just out of alignment and adjustment. Instead of a $2500 repair, it was less than 1/10. Thank you for fixing my truck.Service: Transmission
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June 2023 by Jon R.
Scheduled appointment, took off work. Truck sat all day without looking at. Never called nothing. Had to call at 4:30 just to find out it sat all day. Total waste my time and $.dustin is not a professional, treated me like im not worth a customer. Would not recommend this shop. Wasted alot of my time.
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May 2023 by Robert Schmitz
Was a 150 miles from home, started having transmission problems and was able to make it to son's house in Gainesville. After checking out several places and consulting with a friend who has a severice center I decided to take my truck to Performance to get transmission repaired. Very happy with the results. Good job by good friendly people. Would use them again!!!!!
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May 2023 by jon “Jonnyfastnutts” reed
Scheduled appointment , took truck up at 9am. 4:30 hadnt heard a thing. They never looked at truck and basically said i should have called you and told you we couldn't look at your vehicle. Lost day of work and much time on my side wasted. Thanks dustin for totally wasting my time. Thanks for not returning my call after the fact. Nothing professional about how I was treated.
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May 2023 by Stackin Dough
Expensive months before they can give you a quote it's literally a tow yard of car's waiting to be fixed this just crazy... I'm just saying
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March 2023 by Bo M.
My family takes our vehicles to Performance for all of our automotive needs. They are by far the most trustworthy shop in Gainesville. If they can't fix it, you need to throw it away and buy another one, because it can't be fixed. They never try to upsell me or my children for unnecessary repairs. They will let us know if they recommend something or if they notice an unsafe situation, but never any scare tactics to make us do more than what is currently needed.I would never hesitate to call them for a repair.
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February 2023 by Kal
I am glad I listened to the reviews on here and the shout outs on Reddit. These folks are real professionals with your interest in mind. They're honest about what you need and don't need - also reasonably priced.
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January 2023 by Gabby Koloszar
Replaced a serpentine belt for my Suzuki SX4. They even took care of a leak i had due to a clog in my thingamadoohickey.Super friendly, fair pricing and honest work. I'll definitely be back for a tuneup!
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January 2023 by Ed Janke
get what you deserve for your money..honest service with detailed explanations. Never rushed, will take the time to investigate, and explain their investigation or repair
